Quick Start: OVHcloud Connect Provider

Walk through the steps to connect to OVHcloud using a third-party network provider

Objective

This guide walks you through connecting to OVHcloud using a third-party network provider (such as Megaport, Equinix Fabric, or Console Connect). A provider handles the physical connectivity on your behalf, so you don't need to be present in the same data centre as OVHcloud.

Before you begin

Make sure you have:

✅ An OVHcloud account with billing configured
✅ A contract or account with a supported provider (see Providers)
✅ A router that supports BGP peering (OVHcloud Connect Provider is always a Layer 3 service)
✅ A planned IP addressing scheme and ASN

Steps overview

Step 1 — Order OVHcloud Connect Provider

Select OVHcloud Connect Provider.
Choose your provider, PoP location, and bandwidth.
Review pricing and submit the order.
OVHcloud generates a pairing key (also called a service key) for your provider.

For detailed steps, see Order OVHcloud Connect Provider.

Give the pairing key to your provider. This key allows the provider to identify and activate the connection to OVHcloud on your behalf.

On Megaport: create a VXC (Virtual Cross Connect) to OVHcloud and enter the pairing key.
On Equinix Fabric: create a connection to OVHcloud and provide the service key.
On Console Connect: initiate a connection to OVHcloud and use the pairing key.

Step 3 — Provider provisions the connection

The provider sets up the physical and logical link between their infrastructure and OVHcloud's PoP. This is usually fast (minutes to hours for on-demand providers like Megaport), but timing varies.

You can track the connection status in both the OVHcloud Control Panel and your provider's portal.

Step 4 — Associate with your vRack

Link the OVHcloud Connect service to your vRack:

In the OVHcloud Control Panel, go to vRack.
Add your OVHcloud Connect service.
Configure the required VLANs and subnets.

See Associate an OVHcloud Connect to your vRack.

Step 5 — Verify BGP session and routing

OVHcloud Connect Provider is always a Layer 3 service — BGP peering is established between your router (or your provider's router, depending on your provider offering) and the OVHcloud PoP. Verify in the OVHcloud Control Panel and in your provider's portal that the session is established and routes are being exchanged.

See Configure OCC L3 with BGP for detailed guidance.

Step 6 — Test and verify

Check	How
Connection status	Shows "Active" in OVHcloud Control Panel and provider portal
BGP session	Established — check on your router and in the OVHcloud Control Panel
Routes	Your prefixes visible on OVHcloud side; OVHcloud routes visible on your side
Ping	Ping an OVHcloud resource from your network
Traceroute	Verify traffic goes through the private link, not the Internet

Troubleshooting

Issue	What to check
Connection stuck in "Pending"	Verify the pairing key was entered correctly on the provider's side
Provider shows "Active" but OVHcloud shows "Down"	Contact OVHcloud support — there may be a provisioning delay
BGP session not establishing	Check peering IPs, ASN, and VLAN ID on both your router and the OVHcloud PoP configuration
High latency or packet loss	Check provider's network status page; run traceroute to identify where delays occur

What's next?

For a self-managed connection, see Quick Start: Direct Connection
Set up monitoring
Explore resilient architectures

Go further

For training or technical assistance implementing our solutions, contact your sales representative or visit our Professional Services page to request a quote and have your project analyzed by our experts.

Join our community of users.

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