Objective

Email Pro accounts can be configured on various compatible email clients. This allows you to use your email address from the device of your choice. The Microsoft Outlook app on iOS is available for free from the Apple App Store. The Microsoft Outlook app on iOS is available for free from the Apple App Store.

Find out how to configure your Email Pro address on the Outlook mobile application for iOS

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

To receive the appropriate assistance for any issues you might experience, follow these guidelines:

• You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
  Join the OVHcloud Community to search for your topic and reach out to other users.
• You need to report an incident regarding your OVHcloud service or you are experiencing difficulties in the OVHcloud Control Panel?
  Create a support request in our Help Centre.
• You require professional assistance for your project or you need help with tasks outside our support scope?
  Visit our partner portal to search for experts who are familiar with OVHcloud solutions.
• You are looking for more detailed information regarding our support levels and Professional Services?
  Please visit our web pages for OVHcloud support levels and OVHcloud Professional Services.

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Requirements

• You have an Email Pro solution.
• You have the Outlook application installed on your iOS device.
• You have the login details for the email account you would like to configure.

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OVHcloud Control Panel Access

• Direct link: Email Pro
• Navigation path: Web Cloud > Email Pro > Select your platform

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Instructions

Add the account

• When you start the application for the first time: A configuration wizard will appear. Tap Add account.

• If an account has already been set up:
  1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
  2. Press the gear "⚙" in the lower left of your screen.
  3. Then press Accounts in the Settings menu.
  4. Press Add Account.
  5. Press Email account.

Follow the installation steps by clicking on the tabs below:

Use the email account

Once you have configured your email account, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application you can use to access your email account from your browser. You can log in with your email credentials here: Webmail. If you have any questions on how to use it, please refer to our guide: How to use your account via the OWA interface.

Modify existing settings

1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Press Accounts in the Settings menu.
4. Select the account.
5. Press Modify login information.

Find the settings in Step 3 of the Add account chapter.

Delete an email account

1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Then press Accounts in the Settings menu.
4. Select the account.
5. Press Delete Account.

POP, IMAP and SMTP settings

IMAP and POP Receive Settings

When you choose your account type, we recommend using IMAP to receive emails. However, you can select POP as well.

Click on the tab corresponding to your receive protocol:

SMTP Send Settings

For sending emails, if you have to enter the SMTP settings manually in your account preferences, enter the following values:

SMTP configuration

• Username: Enter the full email address
• Password: Enter the password for the email account
• Server (incoming): pro?.mail.ovh.net
• Port: 587
• Security type: SSL/TLS

Go further

For specialized services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

Join our community of users.