Objective

You can configure MX Plan email addresses on email clients and online interfaces, if they are compatible. This allows you to use your email address through your preferred device or online interface.

Find out how to configure an MX Plan email address on the Gmail online interface.

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

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Requirements

• an MX Plan email address (included in the MX Plan solution and OVHcloud Web Hosting plans)
• credentials for the OVHcloud email address you want to configure
• credentials for the Gmail account (Personal or Professional) you want to configure the OVHcloud email address on

Instructions

Step 1: Add the email account to the Gmail interface

First of all, go to the Gmail online interface via your web browser. Then log in to your account using your Gmail credentials.

Once you have logged in to the interface, click on the cogwheel icon, then See all settings.

On the page that pops up, click on Accounts and Import. Next to Check mail from other accounts, click Add a mail account.

In the window that pops up, enter your OVHcloud email address, then click Next. Select Import emails from my other account (POP3), then click again on Next.

Now enter the settings for the POP server (incoming server) of your OVHcloud email address:

Regarding the options you can select:

• Leave a copy of retrieved message on the server: We recommend ticking this box if you want to keep a copy of the messages received via your OVHcloud email address on our servers.

• Always use a secure connection (SSL) when retrieving mail: Please ensure that you tick this box so that the connection to your OVHcloud email address can be established.

• Label incoming messages: By ticking this box, you can add a label to the emails that will be imported from your OVHcloud email address to your Gmail account.

• Archive incoming messages (Skip the Inbox): By ticking this box, you can ensure that emails imported from your OVHcloud email address will not appear in the inbox for your Gmail account.

Once you have entered this information, click Add Account. If all the information is correct, the connection to the email address will be successful.

Next, if you would also like to send emails from your OVHcloud email address using the Gmail online interface, tick the Yes, I want to be able to send mail as [...], then click Next.

Then enter the sender name that will display when you send emails from this email address, tick the Treat as an alias box, then click Next Step.

Now enter the settings for the SMTP server (outgoing server) of your OVHcloud email address:

Once you have filled in the information requested, tick the box next to Secured connection using TLS, then click Add Account. If all the information is correct, the connection to the email address will be successful.

At this stage, you simply need to confirm this addition by entering the confirmation code sent to your OVHcloud email address. To receive it, log on to our online interface as usual, via: Webmail.

Once you have pressed confirm, the OVHcloud email address will then appear in the Accounts and Import tab, which you accessed to start with.

Step 2: Use the email address from the Gmail interface

Once you have configured your email address, you can start using it! You can now send and receive messages from this email address through the Gmail interface.

To send an email from your OVHcloud email address via the Gmail online interface, you will need to select the email address to send from when you create a new email. You can do this in the From field of the email editing window.

Please also note that you can still use our online interface, accessible via Webmail, to access your OVHcloud email address. You just need to use your usual credentials to log in.

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