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Adding cloud credit

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Find out how to add credit or vouchers to your Public Cloud project

Objective

With the cloud credit option you can allocate a specific amount to your Public Cloud project which will serve as the default payment method for the billing of the project.
This means that cloud credit is debited first and any outstanding amount will then be paid by other available payment methods. (Please consult the Public Cloud billing guides to learn more about this topic.)

This guide explains how to add credit on to your Public Cloud account using a voucher, or by generating a purchase order.

Requirements

OVHcloud Console Access

  • Direct link:
  • Navigation path: Public Cloud > Select your project > Cost center > Credits & vouchers

Instructions

In the left-hand menu of your Public Cloud project, click Cost center, then the Credits & vouchers tab. The buttons of this tab are not available for a project in discovery mode.

Warning

Note that credit added in this section cannot be transferred or refunded. It does not have monetary value, and any credit that has not been used within 13 months of purchase will be lost.

Adding credit

Click on the button Buy Public Cloud credit.

In the Buy Public Cloud credit window, enter the amount you wish to add, in your currency (ex VAT), in the Amount to credit field. Click on Generate a purchase order to confirm.

A purchase order will then be generated. Click on the link in the green notification box to view it in a new tab and initiate the payment.

Once the payment is processed, your credit will appear in the Credits & vouchers tab.

Redeeming a voucher

Click on the button Use a voucher.

In the Use a voucher window, enter your voucher code in the Your voucher field and click on Activate.

The voucher balance will appear in the Credits & vouchers tab.

Info

Vouchers are generally valid for only one month; you should use the voucher as soon as possible. The voucher balance will be applied before the Public Cloud credit.

Go further

Info

New customers automatically receive £175 of free trial credit when they activate their first Public Cloud project. See our guide on Creating your first OVHcloud Public Cloud project.

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