Objective

You can configure Email Pro accounts on email clients and online interfaces, if they are compatible. By doing so, you can use your email address through your preferred device or online interface.

Find out how to configure an Email Pro account on the Gmail online interface.

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

To receive the appropriate assistance for any issues you might experience, follow these guidelines:

• You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
  Join the OVHcloud Community to search for your topic and reach out to other users.
• You need to report an incident regarding your OVHcloud service or you are experiencing difficulties in the OVHcloud Control Panel?
  Create a support request in our Help Centre.
• You require professional assistance for your project or you need help with tasks outside our support scope?
  Visit our partner portal to search for experts who are familiar with OVHcloud solutions.
• You are looking for more detailed information regarding our support levels and Professional Services?
  Please visit our web pages for OVHcloud support levels and OVHcloud Professional Services.

You can participate in improving our documentation:

• You would like to share feedback to improve a guide page or you want to report insufficient information on a specific page?
  Use the "Was this page helpful?" buttons at the bottom of the page to let us know.
• You would like to propose a specific documentation update?
  Use the "Edit this page" function, available at the bottom of the page and in the sidebar.

Requirements

• an Email Pro solution
• credentials for the Email Pro account you would like to configure
• credentials for the Gmail account you want to configure the OVHcloud Email Pro account on

---

OVHcloud Control Panel Access

• Direct link: Email Pro
• Navigation path: Web Cloud > Email Pro > Select your platform

---

Instructions

Step 1: Add the Email Pro account on to the Gmail interface.

First of all, go to the Gmail online interface via your web browser. Then log in to your account using your Gmail credentials.

Once you have logged in to the interface, click on the cogwheel icon, then See all settings.

On the page that pops up, click on Accounts and Import. Next to Check mail from other accounts, click Add a mail account.

In the window that pops up, enter your OVHcloud Email Pro email address, then click Next. Select Import emails from my other account (POP3), then click again on Next.

Now enter the settings for the POP server (incoming server) of your OVHcloud Email Pro account:

Regarding the choices you can tick:

• Leave a copy of retrieved message on the server. We recommend ticking this box if you want to keep a copy of the messages received via your OVHcloud Email Pro address on our servers.

• Always use a secure connection (SSL) when retrieving mail. Please ensure that you tick this box so that the connection to your OVHcloud Email Pro address can be established.

• Label incoming messages. By ticking this box, you can add a label to the emails that will be imported from your OVHcloud Email Pro address to your Gmail account.

• Archive incoming messages (Skip the Inbox). By ticking this box, you can ensure that emails imported from your OVHcloud email address will not appear in the inbox for your Gmail account.

Once you have entered this information, click Add Account. If all the information is correct, the connection to the email address will be successful.

Next, if you would also like to send emails from your OVHcloud Email Pro address using the Gmail online interface, tick the Yes, I want to be able to send mail as [...], then click Next.

Then enter the sender name that will display when you send emails from this email address, tick the Treat as an alias box, then click Next Step.

Now enter the settings for the SMTP server (outgoing server) of your OVHcloud Email Pro account:

Once you have filled in the information requested, tick the box next to Secured connection using TLS, then click Add Account. If all the information is correct, the connection to the email address will be successful.

At this stage, you simply need to confirm this addition by entering a confirmation code sent to your OVHcloud Email Pro address. To receive it, log on to our Webmail.

Once you have pressed confirm, the OVHcloud Email Pro address will then appear in the Accounts and Import tab, which you accessed to start with.

Step 2: Use the Email Pro account from the Gmail interface.

Once you have configured your Email Pro account, you can start using it! You can now send and receive messages from this account on the Gmail interface.

To send an email from your OVHcloud Email Pro address via the Gmail online interface, you will then need to select the email address to send from when you create a new email. You can do this in the From field of the email editing window.

Please also note that you can still use our online interface, accessible via Webmail, to access your OVHcloud Email Pro address. You just need to use your usual credentials to log in.

Go further

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

Join our community of users.