Objective

You can configure Email Pro accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application.

Find out how to configure an Email Pro account on Android, via the Gmail app.

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

To receive the appropriate assistance for any issues you might experience, follow these guidelines:

• You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
  Join the OVHcloud Community to search for your topic and reach out to other users.
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Requirements

• You have an Email Pro solution.
• You have the Gmail app installed on your device. You can install the app from the Google Play Store.
• You have the required credentials for the email account you would like to configure.

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OVHcloud Control Panel Access

• Direct link: Email Pro
• Navigation path: Web Cloud > Email Pro > Select your platform

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Instructions

How to add your email account

On your device's homepage, go to the Gmail app.

Adding an account will be done differently if no account has been set up, or if an account has already been set up. Select the tab corresponding to one of these two situations:

Follow the next steps in the configuration process by browsing the tabs below:

Once you have configured your email address, you can start using it! You can now send and receive messages from your Gmail application.

POP, IMAP and SMTP settings

When you choose your account type, we recommend using IMAP to receive emails. However, you can select POP. To understand how they work, see our section "POP or IMAP, what is the difference?"

• POP configuration

• IMAP configuration

For sending emails, if you need to enter the SMTP settings manually in the account preferences, you will find the settings below to use:

• SMTP configuration

POP or IMAP, what's the difference?

When you set up your email address manually, your email client asks if you want to use POP (Post Office Protocol) or IMAP (Internet Message Access Protocol). To understand this properly, you will need to configure your email address to include POP and IMAP protocols.

When you configure your mail client, you must enter the information from the incoming server to receive the emails, and the outgoing server to send the emails. To send emails, there is no choice, the SMTP (Simple Mail Transfer Protocol) is used. For the reception, you will have the choice between POP or IMAP.

To understand the difference between POP and IMAP, we will break down the elements that make up the processing of your incoming emails:

1. Your device: A computer, smartphone or tablet.

2. Your email client: Software or application dedicated to managing your emails. Your choice will determine the level of usability and functionality you will need to view your emails.

3. The receiving protocol: A choice that determines how you check emails on your device. This affects other devices that access the same email account.

   • IMAP: Your email client queries the email server and downloads the emails to your device. When you view an unread email, the server marks it as "read" by default. Other devices configured in IMAP will be able to check this status and view this email until it has been deleted on one of the devices.
   • POP: Your email client requests the email server and downloads the emails to your device. By default, once the email is downloaded to your device, the message is deleted from the server. As a result, other devices connected to this email address will not be able to view this email.

Go further

Configuring an email address included in an MX Plan or web hosting plan on Android, via the Gmail app

Configuring an Exchange account on Android via the Gmail app

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