Objective

If you want to upgrade your MX Plan email solution to an OVHcloud Zimbra solution, you can use the OVH Mail Migrator tool to perform your migration.

Find out how to migrate an MX Plan email address to an OVHcloud Zimbra account.

Requirements

• You have an MX Plan email address (via the MX Plan solution, or included in an OVHcloud web hosting plan).
• You have an OVHcloud Zimbra email account.
• No redirection is set up on the MX Plan email address you want to migrate.

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OVHcloud Control Panel Access

• Direct link: Zimbra
• Navigation path: Web Cloud > Zimbra Mail

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Instructions

Migrating an MX Plan email account to a Zimbra email account is done in 2 stages. To avoid interrupting email reception on the original address, you must follow the process below:

1. Transfer the contents of the MX Plan account to a Zimbra account
   • 1.1 - Creating a Zimbra email address
   • 1.2 - Migrating emails with OVHcloud Mail Migrator
   • 1.3 - Source account email backup (optional)
2. Delete the original MX Plan account and reassign its address to the Zimbra account
   • 2.1 - Deletion of the old MX Plan email address
   • 2.2 - Rename the Zimbra email address

In the example below, we are migrating the address contact@mydomain.ovh. To do this, we will create the Zimbra account under the name contact2@mydomain.ovh.

1 - Transfer the contents of the MX Plan account to a Zimbra account

1.1 - Creating a Zimbra email address

First, create an email address with a temporary name. For example, you can create the address contact2@mydomain.ovh if you need to migrate the address contact@mydomain.ovh.

To create a Zimbra email address, please read the "Create an email account" section of our guide Getting started with the Zimbra solution.

1.2 - Migrating emails with OVHcloud Mail Migrator

Use the migration tool OVH Mail Migrator (OMM) to transfer the contents of the original MX Plan account to the new Zimbra destination account, using the example shown in the diagram above.

The migration with OMM is carried out in 3 steps: create a project, configure the migration, then track its progress. Click on each tab to display the corresponding instructions.

For more details on using OMM, please read our guide "Migrating email accounts via OVHcloud Mail Migrator".

1.3 - Source account email backup (optional)

Use the export options of your email client. In our guide "Migrating your email address manually", you can find the details for manually exporting an email address from an email client.

2 - Delete the original MX Plan account and reassign its address to the Zimbra account

2.1 - Deletion of the old MX Plan email address

To delete the MX Plan email address (e.g. contact@mydomain.ovh), follow our guide "Delete an email account".

2.2 - Rename the Zimbra email address

In your OVHcloud Control Panel, access your Zimbra service and rename the temporary Zimbra email address to the migrated MX Plan address. Using the example from step 2 of chapter 1.2 above, the temporary address zimbra2@mydomain.ovh will be renamed to john.smith@mydomain.ovh, which is the address in use.

Conclusion

Your email account is now migrated to Zimbra. To finalise the configuration, please read the guides below:

• Getting started with the Zimbra solution
• Configuring your Zimbra email address on an email client

Go further

OVHcloud Zimbra FAQ

For specialised services (SEO, development, etc.), contact the OVHcloud partners.

If you would like assistance with using and configuring your OVHcloud solutions, we recommend referring to our range of support solutions.

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