Changing project contacts
Find out how to change the contacts of a Public Cloud project
Objective
You can change the contacts for project administration and billing of a Public Cloud project in the OVHcloud Console.
Modifying these contacts enables you to separate the technical management of services within a project from the project's billing.
This guide explains how to change the contacts of a Public Cloud project in the OVHcloud Console.
Requirements
- A Public Cloud project in your OVHcloud account
- Admin and billing contacts in the same OVHcloud subsidiary
OVHcloud Console Access
- Direct link:
- Navigation path:
Public Cloud> Select your project >Project Management>Contacts & Rights
Instructions
In the left-hand menu of your Public Cloud project, click Project Management, then the Contacts & Rights tab.
On this page you can see the administrative and billing contacts associated with your project.
Click on one of the Edit links to modify the current contacts. This will open the Contact management page of the OVHcloud Console in a new tab. The Edit links are only available for accounts in the EU zone, and not for a project in discovery mode.
The contacts of your Public Cloud project are displayed in the My services tab. Click on the ... button and then on Edit contacts.
In the Edit contacts window, enter the desired NIC handle for each contact you wish to change (Admin contact, Technical contact, Billing contact). Bear in mind that the OVHcloud accounts for Admin and Billing contacts have to be registered in the same OVHcloud subsidiary.
Once you have clicked Confirm, both OVHcloud accounts affected by the change will receive a confirmation email. This email contains a token with which the contact change can be accepted in the My requests tab of the Contact management page: click ... in the row of the request, then Accept request, and enter the token in the Validation code field.
For a more detailed explanation of this process, please consult our guide Managing contacts for your services.
Go further
Information regarding Public Cloud billing options
Managing contacts for your services
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