Objective

Zimbra Pro accounts can be configured on an iPhone using the ActiveSync protocol. This allows you to configure all the collaborative features of your email address at once. The Microsoft Outlook app on iOS is available for free from the Apple App Store.

Find out how to configure your Zimbra Pro email address on the Outlook for iOS mobile app via the ActiveSync protocol.

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

To receive the appropriate assistance for any issues you might experience, follow these guidelines:

• You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
  Join the OVHcloud Community to search for your topic and reach out to other users.
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Requirements

• A Zimbra Pro account
• Outlook for iOS installed on your device
• The login details for the email account you would like to configure

Instructions

Add the account

• When you start the Outlook application for the first time, a configuration wizard will appear:
• Press Add Account.

• If an account is already set up on the Outlook application:

1. Tap on the circle containing the initials of the email account you are looking at, or on the house icon (⌂) in the top left-hand corner of your screen.
2. Press the gear (⛭) in the lower left of your screen.
3. Then press Accounts in the Settings menu.
4. Press Add Account.
5. Press Email account.

Follow the installation steps by clicking on the 3 tabs below:

Use the email address

Once you have configured your email address, you can start using it! You can now send and receive messages, and manage your calendars and tasks.

OVHcloud also offers a web application that allows you to access your email address from an internet browser. You can log in to the OVHcloud webmail using your email credentials. If you have any questions on how to use it, please read our guide on Using Zimbra webmail.

How do I change the existing settings?

1. Tap on the circle containing the initials of the email account you are looking at, or the house icon (⌂) in the top left-hand corner of your screen.
2. Press the gear (⛭) in the lower left of your screen.
3. Then press Accounts in the Settings menu.
4. Select the account.
5. Press Modify login information.

Find the settings in Step 3 of the Add account chapter.

How do I delete an email account?

1. Tap on the circle containing the initials of the email account you are looking at, or the house icon (⌂) in the top left-hand corner of your screen.
2. Press the gear (⛭) in the lower left of your screen.
3. Then press Accounts in the Settings menu.
4. Select the account.
5. Press Delete Account.

Go further

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

Join our community of users.