Objective

You can configure Email Pro accounts on email clients, if they are compatible. This allows you to use your email address from the device of your choice. The Outlook app from Microsoft on Android is available for free from the Google Play Store.

Find out how to configure an Email Pro account on Android with the Microsoft Outlook application.

Information regarding OVHcloud service administration and how to find appropriate assistance

When using OVHcloud guides, please be aware of the following conditions:

• User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
• The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
• Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
  • Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
  • Any other third-party software (FTP clients, email software, etc.).
  • Services offered by other providers (DNS, APIs, user interfaces, etc.).

To receive the appropriate assistance for any issues you might experience, follow these guidelines:

• You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
  Join the OVHcloud Community to search for your topic and reach out to other users.
• You need to report an incident regarding your OVHcloud service or you are experiencing difficulties in the OVHcloud Control Panel?
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Requirements

• An Email Pro solution.
• You need to have the Outlook app on your mobile device Android.
• You must have the login details for the email address you would like to configure.

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OVHcloud Control Panel Access

• Direct link: Email Pro
• Navigation path: Web Cloud > Email Pro > Select your platform

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Instructions

Add the account

• When you start the application for the first time: A configuration wizard will appear. Tap Add account.

• If an account has already been set up:
  • Tap the envelope "✉" at the top left of your screen.
  • Then tap the +' button in the left-hand vertical bar.
  • Tap Add Account.

Follow the installation steps by clicking on the tabs below:

Use the email address

Once you have configured your email address, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application that can be used to access your email address from a web browser. You can access it here: Webmail. You can log in using your email credentials. If you have any questions on how to use it, please refer to our guide View your account via the OWA interface.

Modify existing settings

The Outlook application does not allow you to modify the server settings of your email account.

If your email account is already set up and you want to set it up again, you will need to delete and recreate it:

1. Tap the envelope "✉" at the top left of your screen.
2. Tap the "⛭" adjustment icon at the bottom of the left column.
3. In the "General" section, tap Accounts to view all of the email addresses configured on the application.

• Select the email account concerned.
• Tap Delete account.
• Tap Delete at the question "Do you want to delete the account?".

Reminder of POP, IMAP and SMTP settings

IMAP and POP Receive Settings

When you choose your account type, we recommend using IMAP to receive emails. However, you can select POP.

Click on the tab corresponding to your receive protocol:

SMTP Send Settings

For sending emails, if you have to enter the SMTP settings manually in your account preferences, you will find the settings below:

SMTP configuration

• Username: Enter the full email address
• Password: Enter the password for the email address
• Server (outgoing): pro?.mail.ovh.net
• Port: 587
• Security type: STARTTLS

Go further

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

Join our community of users.