Objective

This guide details the known restrictions and limitations of the Backup Licenses product that you should be aware of before ordering your licence.

Known restrictions

Veeam Backup & Replication version

• Our infrastructure only supports Veeam Backup & Replication servers running version 12 or higher. A VBR server on an earlier version cannot be connected to the OVHcloud Veeam Service Provider Console (VSPC), and therefore cannot be assigned a licence.

Operating system and available editions

• VBR servers running on Linux (Veeam Software Appliance) only support Veeam Data Platform (VDP) licences: Foundation, Advanced or Premium.
• The Veeam Enterprise Plus edition is only available for VBR servers running on Windows.

The table below summarises the possible combinations:

VBR servers licensed through Veeam Enterprise

• A VBR server whose licence is still managed by the former OVHcloud Veeam Enterprise offer cannot receive a Backup Licenses licence: its licence is controlled by a Veeam Backup Enterprise Manager server, which prevents the VSPC from applying a new one.
• You must therefore cancel your former Veeam Enterprise service (backupserverenterprise) and wait 24 hours before connecting your VBR server to the VSPC. The full procedure is described in the "Migrating from Veeam Enterprise to Backup Licenses" guide.

Go further

Backup Licenses - Ordering and configuring your first licence

Backup Licenses - Troubleshooting guide

Backup Licenses - Migrating from Veeam Enterprise to Backup Licenses

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