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Zimbra Pro - Configuring your email account via ActiveSync on Mail for iPhone or iPad

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Find out how to configure your Zimbra Pro email address on the Mail mobile app for iOS via the ActiveSync protocol

Objective

Info

This guide is aimed at customers with the email solution Zimbra Pro. This service will be available in beta version from July 2025.

Zimbra Pro accounts can be configured on iPhone or iPad using ActiveSync protocol. This allows you to configure all the collaborative features of your email address at once. The Mail application is available natively on iOS.

Find out how to configure your Zimbra Pro email address on the Mail for iOS mobile app via the ActiveSync protocol.

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Requirements

  • A Zimbra Pro account
  • The Mail app installed on your device
  • The login details for the email account you would like to configure

Instructions

Add the account

From your iPhone or iPad, go to the "Settings" section, then follow the installation steps by clicking on the 4 tabs below:

Step 1
Step 2
Step 3
Step 4
  1. Enter "add an account" in the search bar.
  2. Tap Add Account.
  3. Select Microsoft Exchange.
mail ios
Warning

If you encounter a sending or receiving error after following the configuration steps above, please refer to the "Modify existing settings" section of this guide.

Use the email address

Once you have configured your email address, you can start using it! You can now send and receive messages, and manage your calendars and tasks.

OVHcloud also offers a web application that allows you to access your email address from an internet browser. You can log in to the OVHcloud webmail using your email credentials. If you have any questions on how to use it, please read our guide on Using Zimbra webmail.

How do I modify existing settings?

From your iPhone or iPad, go to the "Settings" section, then follow the instructions below:

  1. Enter "mail accounts" in the search bar.
  2. Select the email account concerned.
  3. Press Account Settings at the bottom of the page.
mail ios

Find the settings in Step 4 of the Add account chapter.

How do I delete an email account?

From your iPhone or iPad, go to the "Settings" section, then follow the instructions below:

  1. From the search bar, enter "email accounts".
  2. Select the email account concerned.
  3. Press Delete Account.
mail ios

Go further

Info

For more information on configuring an email address from the Mail app on iOS, visit Apple Help Center.

For specialised services (SEO, development, etc.), contact OVHcloud partners.

If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.

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