Email Pro - Configure your email account on Mail for macOS
Objective
You can configure Email Pro accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application. The Mail app on macOS is available for free on all Macs.
Find out how to configure your Email Pro address on the macOS Mail app.
Information regarding OVHcloud service administration and how to find appropriate assistance
When using OVHcloud guides, please be aware of the following conditions:
- User instructions aim to provide as many details as possible but cannot cover individual use cases. You might need to adapt the pertinent actions to your requirements.
- The OVHcloud ecosystem is built for flexibility and freedom of choice. Customers are therefore responsible for the secure and proper configuration of their services. To prevent data loss, we strongly recommend to apply backup strategies to all your important data.
- Our guides and tutorials may reference third-party software or services in combination with OVHcloud solutions. The technical support provided by OVHcloud does not include the configuration of systems or products outside of our responsibility. This includes but is not limited to:
- Operating systems and user interfaces (Windows, Debian, Plesk, etc.).
- Any other third-party software (FTP clients, email software, etc.).
- Services offered by other providers (DNS, APIs, user interfaces, etc.).
To receive the appropriate assistance for any issues you might experience, follow these guidelines:
- You seek personalized advice or you would like to discuss a topic that is not covered in detail by our documentation?
Join the OVHcloud Community to search for your topic and reach out to other users. - You need to report an incident regarding your OVHcloud service or you are experiencing difficulties in the OVHcloud Control Panel?
Create a support request in our Help Centre. - You require professional assistance for your project or you need help with tasks outside our support scope?
Visit our partner portal to search for experts who are familiar with OVHcloud solutions. - You are looking for more detailed information regarding our support levels and Professional Services?
Please visit our web pages for OVHcloud support levels and OVHcloud Professional Services.
You can participate in improving our documentation:
- You would like to share feedback to improve a guide page or you want to report insufficient information on a specific page?
Use the "Was this page helpful?" buttons at the bottom of the page to let us know. - You would like to propose a specific documentation update?
Use the "Edit this page" function, available at the bottom of the page and in the sidebar.
Requirements
- an Email Pro address.
- Mail installed on your Mac.
- the required credentials for the email address you would like to configure.
OVHcloud Control Panel Access
- Direct link: Email Pro
- Navigation path:
Web Cloud>Email Pro> Select your platform
Instructions
In this guide, we will use as the server name: "pro?.mail.ovh.net". You will need to replace the "?" with the actual number indicating the appropriate server for your Email Pro service.
Click this link to access the Email Pro section. The server name is visible in the Connection section of the General information tab.
Add account
-
When the application is first started: a setup wizard will appear, prompting you to choose your account type.
-
If an account has already been set up: click
Mailin the menu bar at the top of your screen, then click onAccounts.
 | Select Add Other Account account, then click on Mail account. |
| Enter the following information in the "Add Mail Account" window: - your email account Name - Your Email address - Your email Password |  |
 | In the next window, enter the information: - Leave your Email address already entered - Enter your full email address in Username - Leave your Password already entered - Select POP or IMAP(recommended) in Account type- Enter pro?.mail.ovh.net in Incoming Mail Server (replace "?" with your server number)- Also enter pro?.mail.ovh.net in Outgoing Mail Server (replace "?" by your server number)To complete the configuration, click on Log in. |
Use email address
Once you have configured your email address, you can start using it! You can now send and receive emails.
OVHcloud also has a web application you can use to access your email address from your browser. You can access this application at Webmail. You can log in using your email credentials. If you have any questions about how to use it, you can refer to our guide on Using an account in the OWA interface.
Retrieve a backup of your email address
If you need to make any changes that could lead to the loss of your email account data, we advise backing up the email account concerned beforehand. To do this, please read the "Export" section in the "Mail on macOS" section of our guide on Manually migrating your email address.
Modify existing settings
If your email account has already been set up and you need to access the account settings to change them:
- Click on
Mailin the menu bar at the top of your screen then onPreferences. - Select the account in the left-hand column, then click on
Server Settings.
Additional information
For an IMAP configuration, the values are:
For POP configuration, the values are:
Modifying the configuration
When you configure your email address in IMAP and you want to change the configuration to POP, it is necessary to delete the account from Mac Mail and then recreate it in POP to change the configuration.
Go further
For more information on configuring an email address from the Mail app on macOS, see the Apple Help Center.
Join our community of users.