---
title: "Email Pro - Configure your email account on Mail for macOS"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/email-pro/macos-mailapp-configuration
lang: en
lastUpdated: 2025-04-28
---
# Email Pro - Configure your email account on Mail for macOS

## Objective

You can configure Email Pro accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application. The Mail app on macOS is available for free on all Macs.

**Find out how to configure your Email Pro address on the macOS Mail app.**

:::warning
OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

We have provided you with this guide in order to help you with common tasks. Nevertheless, we recommend contacting a specialist provider and/or the service’s software publisher if you encounter any difficulties. We will not be able to assist you ourselves. You can find more information in the "Go further" section of this guide.

:::

## Requirements

- an [Email Pro](https://www.ovhcloud.com/en-gb/emails/email-pro/) address.
- **Mail** installed on your Mac.
- the required credentials for the email address you would like to configure.

***
### OVHcloud Control Panel Access
- **Direct link:** <ManagerLink to="/#/web/email_pro">Email Pro</ManagerLink>
- **Navigation path:** <code className="action">Web Cloud</code> > <code className="action">Email Pro</code> > Select your platform
***

## Instructions

:::info
In this guide, we will use as the server name: "pro**?
**.mail.ovh.net". You will need to replace the "?" with the actual number indicating the appropriate server for your Email Pro service.
Click [this link
](https://auth.eu.ovhcloud.com/signin/?onsuccess=https%3A%2F%2Fmanager.eu.ovhcloud.com%2F%23%2Fweb%2Femail_pro&ovhSubsidiary=GB) to access the `Email Pro
` section. The server name is visible in the **Connection**
 section of the `General information
` tab.
:::

### Add account

- **When the application is first started**: a setup wizard will appear, prompting you to choose your account type.

- **If an account has already been set up**: click <code className="action">Mail</code> in the menu bar at the top of your screen, then click on <code className="action">Accounts</code>.

|                                                                                                                                                                                    |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img className="thumbnail" alt="mailmac" src="/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-mail-macos/mail-mac-emailpro01.png" loading="lazy" /> | Select <code className="action">Add Other Account</code> account, then click on <code className="action">Mail account</code>.                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Enter the following information in the "**Add Mail Account**" window: <br />- your email account **Name** <br />- Your **Email address** <br />- Your email **Password**           | <img className="thumbnail" alt="mailmac" src="/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-mail-macos/mail-mac-emailpro02.png" loading="lazy" />                                                                                                                                                                                                                                                                                                                                                                                        |
| <img className="thumbnail" alt="mailmac" src="/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-mail-macos/mail-mac-emailpro03.png" loading="lazy" /> | In the next window, enter the information: <br />- Leave your **Email address** already entered <br />- Enter your full email address in **Username** <br />- Leave your **Password** already entered <br />- Select `POP` or `IMAP`(recommended) in **Account type**<br />- Enter `pro?.mail.ovh.net` in **Incoming Mail Server** (replace "?" with your server number)<br />- Also enter `pro?.mail.ovh.net` in **Outgoing Mail Server** (replace "?" by your server number)<br /><br />To complete the configuration, click on <code className="action">Log in</code>. |

### Use email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also has a web application you can use to access your email address from your browser. You can access this application at [Webmail](https://www.ovhcloud.com/en-gb/mail/). You can log in using your email credentials. If you have any questions about how to use it, you can refer to our guide on [Using an account in the OWA](/en/guides/web-cloud/email-and-collaborative-solutions/using-the-outlook-web-app-webmail/email-owa.md) interface.

### Retrieve a backup of your email address

If you need to make any changes that could lead to the loss of your email account data, we advise backing up the email account concerned beforehand. To do this, please read the "**Export**" section in the "**Mail on macOS**" section of our guide on [Manually migrating your email address](/en/guides/web-cloud/email-and-collaborative-solutions/migrating/manual-email-migration.md#exporting).

### Modify existing settings

If your email account has already been set up and you need to access the account settings to change them:

- Click on <code className="action">Mail</code> in the menu bar at the top of your screen then on <code className="action">Preferences</code>.
- Select the account in the left-hand column, then click on <code className="action">Server Settings</code>.

![mailmac](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-mail-macos/mail-mac-emailpro04.png)
### Additional information

For an **IMAP** configuration, the values are:

| Server type     | Server name                                                     | Encryption method | Port |
| --------------- | --------------------------------------------------------------- | ----------------- | ---- |
| Incoming (IMAP) | pro<b>?</b>.mail.ovh.net (Replace "?" with your server number.) | SSL/TLS           | 993  |
| Outgoing (SMTP) | pro<b>?</b>.mail.ovh.net (Replace "?" with your server number.) | STARTTLS          | 587  |

For **POP** configuration, the values are:

| Server type     | Server name                                                     | Encryption method | Port |
| --------------- | --------------------------------------------------------------- | ----------------- | ---- |
| Incoming (POP)  | pro<b>?</b>.mail.ovh.net (Replace "?" with your server number.) | SSL/TLS           | 995  |
| Outgoing (SMTP) | pro<b>?</b>.mail.ovh.net (Replace "?" with your server number.) | STARTTLS          | 587  |

:::info
**Modifying the configuration**

When you configure your email address in **IMAP** and you want to change the configuration to **POP**, it is necessary to delete the account from Mac Mail and then recreate it in **POP** to change the configuration.

:::

## Go further

:::info
For more information on configuring an email address from the Mail app on macOS, see [the Apple Help Center](https://support.apple.com/en-gb/guide/mail/mail35803/mac).

:::

Join our [community of users](https://community.ovhcloud.com/community/en).