---
title: "Email Pro - Configuring your email account in Outlook for iOS"
description: "Find out how to configure your Email Pro account on the Outlook mobile application for iOS"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios
lang: en
lastUpdated: 2025-04-28
---
# Email Pro - Configuring your email account in Outlook for iOS

## Objective

Email Pro accounts can be configured on various compatible email clients. This allows you to use your email address from the device of your choice. The Microsoft Outlook app on iOS is available for free from the Apple App Store. The Microsoft Outlook app on iOS is available for free from the Apple App Store.

**Find out how to configure your Email Pro address on the Outlook mobile application for iOS**

:::warning
OVHcloud is providing you with services for which you are responsible, with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

This guide is designed to assist you in common tasks as much as possible. Nevertheless, we recommend contacting a specialised provider and/or the software publisher for the service if you encounter any difficulties. We will not be able to assist you ourselves. You can find more information in the [Go further](#gofurther) section of this guide.

:::

## Requirements

- You have an [Email Pro](https://www.ovhcloud.com/en-gb/emails/email-pro/) solution.
- You have the Outlook application installed on your [iOS device](https://apps.apple.com/app/microsoft-outlook/id951937596).
- You have the login details for the email account you would like to configure.

***
### OVHcloud Control Panel Access
- **Direct link:** <ManagerLink to="/#/web/email_pro">Email Pro</ManagerLink>
- **Navigation path:** <code className="action">Web Cloud</code> > <code className="action">Email Pro</code> > Select your platform
***

## Instructions

### Add the account [](#)
:::warning
In this guide, we will use as the server name: pro?.mail.ovh.net. You will need to replace the "?" with the actual number designating the appropriate server for your Email Pro service.

Click [this link
](https://auth.eu.ovhcloud.com/signin/?onsuccess=https%3A%2F%2Fmanager.eu.ovhcloud.com%2F%23%2Fweb%2Femail_pro&ovhSubsidiary=GB) to access the `Email Pro
` section. The server name is visible in the **Connection**
 section of the `General information
` tab.
:::

- **When you start the application for the first time**: A configuration wizard will appear. Tap <code className="action">Add account</code>.

![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-add01.png)
- **If an account has already been set up**:
  1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
  2. Press the gear "⚙" in the lower left of your screen.
  3. Then press <code className="action">Accounts</code> in the **Settings** menu.
  4. Press <code className="action">Add Account</code>.
  5. Press <code className="action">Email account</code>.

![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-add02.png)
Follow the installation steps by clicking on the tabs below:


**Step 1**

Enter your email address and press <code className="action">Add account</code>.
![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-add-step01.png)

**Step 2**

You have two options:
- If you have "**IMAP**" at the top of the page, go to step 3.
- If the account parameter window displays "**Exchange**" at the top, press the `?` button in the top right corner of the **(1)** screen, then choose <code className="action">Change account provider</code> **(2)**. Then select `IMAP` **(3)** and proceed to step 3.
![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-add-step02.png)

**Step 3**

In the next window, tick <code className="action">Advanced settings</code> and enter the following information:
- **Email address**
- **Full name**: Enter your full email address.
- **Description**
- **IMAP Incoming Mail Server**:<br />- **IMAP Hostname**: Type pro?.mail.ovh.net (replace "?" with your server number)<br />- **IMAP Port**: 993<br />- **IMAP Username**: Your full email address<br />- **IMAP Password**: Your email account password<br />- **Port Security**: SSL
- **SMTP Outgoing Mail Server**:<br />- **SMTP Hostname**: Type pro?.mail.ovh.net (replace "?" with your server number)<br />- **SMTP Port**: 587<br />- **SMTP Username**: Your full email address<br />- **SMTP password**: Your email account password<br />- **Port security**: STARTTLS
To finalize the configuration, press <code className="action">Login</code>.
![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-add-step03-imap-emailpro.png)

:::warning
If, after following the configuration steps above, you encounter a sending or receiving error, please refer to the topic "[Modify existing settings](#modify-settings)".

:::

### Use the email account

Once you have configured your email account, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application you can use to access your email account from your browser. You can log in with your email credentials here: [Webmail](https://www.ovhcloud.com/en-gb/mail/). If you have any questions on how to use it, please refer to our guide: [How to use your account via the OWA interface](/en/guides/web-cloud/email-and-collaborative-solutions/using-the-outlook-web-app-webmail/email-owa.md).

### Modify existing settings [](#)
1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Press <code className="action">Accounts</code> in the **Settings** menu.
4. Select the account.
5. Press <code className="action">Modify login information</code>.

![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-modify-account-01.png)
Find the settings in **Step 3** of the [Add account](#add-account) chapter.

### Delete an email account [](#)
1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Then press <code className="action">Accounts</code> in the **Settings** menu.
4. Select the account.
5. Press <code className="action">Delete Account</code>.

![outlook iOS](/images/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-outlook-ios/outlook-app-ios-modify-delete-01.png)
### POP, IMAP and SMTP settings [](#)
#### IMAP and POP Receive Settings

When you choose your account type, we recommend using **IMAP** to receive emails. However, you can select **POP** as well.

Click on the tab corresponding to your receive protocol:


**IMAP configuration**

- **Username**: Enter the full **email address**
- **Password**: Enter the password for the email account
- **Server (incoming)**: pro?.mail.ovh.net
- **Port**: 993
- **Security type**: SSL/TLS


**POP configuration**

- **Username**: Enter the full **email address**
- **Password**: Enter the password for the email account
- **Server (incoming)**: pro?.mail.ovh.net
- **Port**: 995
- **Security type**: SSL/TLS


#### SMTP Send Settings

For sending emails, if you have to enter the **SMTP** settings manually in your account preferences, enter the following values:

**SMTP configuration**

- **Username**: Enter the **full** email address
- **Password**: Enter the password for the email account
- **Server (incoming)**: pro?.mail.ovh.net
- **Port**: 587
- **Security type**: SSL/TLS

## Go further [](#)
:::info
For more information about setting up an email account from the Outlook app on iOS, see [the Microsoft Help Center](https://support.microsoft.com/office/set-up-the-outlook-app-for-ios-b2de2161-cc1d-49ef-9ef9-81acd1c8e234).

:::

For specialized services (SEO, development, etc.), contact [OVHcloud partners](https://partner.ovhcloud.com/en-gb/directory/).

If you would like assistance using and configuring your OVHcloud solutions, please refer to our [support offers](https://www.ovhcloud.com/en-gb/support-levels/).

Join our [community of users](https://community.ovhcloud.com/community/en).
