Hosted Exchange - Responsibility model
The Hosted Exchange service is a Microsoft Exchange email solution. You can use it to manage your emails, calendars and tasks wherever you are.
The RACI below details shared responsibilities between OVHcloud and the customer for Hosted Exchange service. This shared model can help relieve the customer's operational burden.
RACI definition
1. Before subscription
1.1. Specify service as needed
2. Service availability
2.1. Install service
2.2. Reversibility model
2.3. Customer Information System setup
3. Service usage
3.1. Operations
3.1.1. Daily operations
3.1.2. Access management
3.1.3. Monitoring
3.1.4. Storage
3.1.5. Connectivity
3.1.6. Management
3.1.7. Business continuity
3.2. Event management
3.2.1. Incidents
3.2.2. Changes
4. Reverting
4.1. Reversibility model
4.2. Data recovery
5. End of service
5.1. Configuration destruction
5.2. Data destruction
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