Getting started with Visibilité Pro

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Find out how to get started with the Visibilité Pro solution

Objective

Visibilité Pro is a local SEO solution that lets you manage your business information and contact details across multiple online directories, as well as interact with your customers by publishing content for them or replying to reviews. This is all managed through a single, intuitive interface.

Find out how to get started with the Visibilité Pro solution.

Requirements

Instructions

Step 1: Access the management of the Visibilité Pro solution

To get started, log in to your and go to the Web Cloud section. Click Hosting plans, then select the hosting plan that the Visibilité Pro solution is linked to.

Click the More tab, then Visibilité Pro.

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The table that appears displays the Visibilité Pro solutions ordered and linked to your web hosting plan. Each row corresponds to a Visibilité Pro solution that lets you manage the local SEO of a single business location.

If you have several business locations and want to manage their local SEO in the same way, we recommend running a local SEO test from the following page: https://www.ovhcloud.com/fr/web-hosting/options/pro-visibility/, then subscribing to a Visibilité Pro solution for each of them.

To access the Visibilité Pro management interface, click the button with three dots to the right of the relevant row, then click Access the interface.

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Step 2: Fill in your business location profile

On the page that appears, you are prompted to fill in your business location profile. To do so, complete the requested information:

InformationDescription
Business nameEnter the exact name of your business location. This can be the same as your company name, or different if you have several points of sale, for example.
Postal addressEnter the full postal address of your business location.
I do not receive customers at my business addressMake sure you tick this box if you do not receive customers at the postal address you have just entered. This will hide your postal address in online directories.
Main phone numberEnter the phone number on which your customers can reach you.
CategoriesSelect five categories that define your activity. Start with the most important category.

Once you have completed the information, click the Let's go! button. If the tool needs to locate your business location more precisely, you may be asked to specify its location.

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You are then prompted to fill in further information related to your business location:

InformationDescription
WebsiteEnter your business location's website or that of your group.
Email addressEnter a valid email address through which your customers can reach you.
Opening hoursEnter your business location's opening hours. You will be able to specify exceptional closures once your profile is complete.

Once you have completed the information, click the You're almost there! button.

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If you have a Google My Business or Facebook profile, you can link them to your Visibilité Pro profile and manage them from the Visibilité Pro management interface.

To link your Google My Business profile, click the Connect Google button. To link your Facebook account, click the Connect Facebook button. You will then be prompted to log in to your Google or Facebook account. Follow the steps that appear.

If you do not want to link your Google My Business profile and/or your Facebook account, click Skip this step. This choice is not final: you will be able to do this later once your profile is complete, should you wish to.

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A page informs you that your business location's information will be sent to online directories and platforms. This indicates that you have finished completing your profile's basic information.

Then click the Let's go! button.

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Step 3: Edit and enrich your business location's information

Once you are logged in to the Visibilité Pro management interface, we strongly recommend enriching your business location's profile information. To do so, go to the Profile tab.

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The information you can complete is split across three sub-tabs:

Sub-tabsDescription
General infoThis is the general information about your business location. Here you can enter contact information, as well as descriptions and keywords that will help identify you more easily online.
Additional infoHere you can enter, for example, your social media URLs, the payment methods your business location accepts, as well as the language(s) in which you can serve your customers.
Photos and videosHere you can, for example, upload your business location's logo, as well as photos of it in order to showcase it and stand out from your competitors.

Once you have finished editing this information, click the Save changes button at the bottom of the window.

If you want these changes to be sent automatically to the various online directories, make sure that Auto-sync is enabled. Otherwise, you will need to manually run a synchronisation or enable auto-synchronisation.

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Please note that updating your information in the various directories and platforms may take several hours before it appears online.

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Step 4: Start interacting with your customers

Once your profile is complete, you can now familiarise yourself with the other features available to you in the Visibilité Pro management interface.

Publish your first content

Go to the Publish tab, then click Create your first post.

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Choose the type of post, where you want to publish it, then define its content. You can use the preview window to get a better idea of how your post will look once it is online.

Finally, select the publication date, then click the Publish button once you are ready.

Return to the Publish tab as often as needed to keep communicating with your customers by creating new posts or tracking those already published or scheduled.

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Reply to your customers' reviews

Go to the Customer reviews tab to display them. If no reviews appear, it means none of your customers have left you an online review yet across all the directories your business location is listed in.

As soon as a review is available, you will be able to view it and reply to it directly from the Visibilité Pro interface. Use the filtering and search tools if needed.

We strongly recommend replying to all the reviews you receive, whether they are positive or negative!

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Monitor the performance of your online visibility

Go to the Dashboard tab to access various indicators that let you monitor the performance of your business location's online visibility. We advise you to come back to this tab regularly so that you can view this performance at a glance.

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Go further

Join our community of users.

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