Order OVHcloud Connect Direct

Objective

This guide explains how to order a direct physical connection to OVHcloud through the OVHcloud Control Panel or the API.

What you will need

Before starting the order, prepare the following:

Log in to your OVHcloud Control Panel and go to Network > OVHcloud Connect.

Order via the OVHcloud Control Panel

1. Click Order.
2. Select OVHcloud Connect Direct.
3. Choose your PoP location from the list of available sites.
4. Select the desired bandwidth (1, 10 or 100 Gbps).
5. Fill in the technical details:
   • Your ASN
   • Preferred VLAN ID (if applicable)
   • Contact information for LOA delivery
   • Any special instructions for the data centre cross-connect
6. Review the pricing and contract terms (minimum commitment period, monthly fee).
7. Confirm the order.

You will receive an email confirmation with your order reference and estimated delivery timeline.

Order via the API

You can also order programmatically using the OVHcloud API.

import ovh

client = ovh.Client(endpoint='ovh-eu')

# Example: list your existing OVHcloud Connect services
# Check the API console for the exact endpoint and parameters
result = client.get('/ovhCloudConnect')
print(result)

Refer to the Automation guide for API setup instructions.

What happens after ordering

1. Order confirmed — You receive an email with your order reference.
2. LOA delivered — OVHcloud issues the Letter of Authorization within minutes of the order. The LOA contains the data centre details needed to install the cross-connect.
3. Cross-connect installed — Give the LOA to your data centre operator. They install the fibre patch cable. Timing depends on the facility (a few days to 2 weeks).
4. Port becomes active — Once the cross-connect is in place and OVHcloud detects light, the port becomes active and the service is delivered. You can now configure BGP and associate with your vRack.

Pricing and billing

• OVHcloud Connect Direct is billed monthly.
• Pricing depends on the PoP location and bandwidth tier.
• A minimum commitment period may apply (check during ordering).
• Cross-connect fees from the data centre operator are separate and billed by the operator.

What's next?

• Receive and use your LOA
• Configure OCC L3 with BGP
• Associate with your vRack

Go further

For training or technical assistance implementing our solutions, contact your sales representative or visit our Professional Services page to request a quote and have your project analyzed by our experts.

Join our community of users.