Reversibility Policy for the Managed Data Visualization product
Objective
This document describes the reversibility policy for the Managed Data Visualization product covering the OVHcloud Managed Grafana offer.
This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers.
List of features
The features of the product line fall into three categories:
- Core features for which we guarantee migration capacity.
- OVHcloud implementations that require adaptation to a new migration environment.
- Specific features that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments.
1 - Core features
2 - OVHcloud implementations
3 - Specific features
List of architectures
Managed Grafana service offer is deployed in single-node mode (essential plan). Integration with other OVHcloud services (OpenSearch, databases) is native via vRack.Architectures include:
- Vertical scalability: Increase resources (CPU/RAM) via the OVHcloud interface.
- Cross-service integration: Centralize logs and metrics in managed OpenSearch.
Partner Services
The OVHcloud partners concerned are listed in the OVHcloud partners directory under the "cloud migration" keywords.
OVHcloud also has a dedicated service: OVHcloud Professional Services.
Costs and fees
No termination fee: No extra billing linked to the default data migration. Billing stops as soon as the service is terminated. Features described in the tables are available at no cost, unless otherwise specified, and are freely usable by the customer.
Retention of data after termination of contract
OVHcloud does not guarantee the use and availability of backups to restore customer data after termination of the service.
OVHcloud does not store any data after deleting a Managed Data Visualization cluster. Automatic and manual snapshots are irreversibly deleted. A manual export is required to preserve the data.