Orchestration product reversibility policy
Objective
This document outlines the reversibility policy for the Managed Orchestration product, covering the following OVHcloud offers: Managed Kubernetes Service (MKS) and Managed Rancher Service (MRS).
This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers.
Feature List
The characteristics of the Managed Orchestration product are divided into three categories:
- Main features for which we guarantee migration capacity.
- OVHcloud implementations that require adaptation to a new migration environment.
- Specific features that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments.
Main features
OVHcloud implementation
Specific features
List of architectures
OVHcloud Managed Orchestration is based on managed, multi-node Kubernetes clusters with high availability, auto-scaling, centralized management, and private network integration (vRack). The main monitoring, logging and CI/CD tools are integrated. Architectures support multi-cloud migration and hybrid deployment.
The managed orchestration service runs in a single region from among several regions, available from OVHcloud. You can manage multiple clusters in multiple regions (provided by OVHcloud or other providers) via the Managed Rancher Service running in a single region.
Partner Services
OVHcloud partners are listed under the keyword "Migrate to the cloud" in the Dedicated Partner directory.
OVHcloud also offers a dedicated service: OVHcloud Professional Services.
Cost and fees
Billing on a pay-per-use basis. It stops when the customer no longer consumes resources. No specific cancellation fees apply: deleting the service will stop the billing immediately. Any associated OVHcloud credits cannot be transferred.
After the service has been cancelled, OVHcloud frees up its resources, making it impossible to retrieve the data. It is the customer's responsibility to export their configurations, manifests and images prior to termination, due to the release of resources.
If Managed Rancher Service is used, the billing will include a minimum amount, even if it does not orchestrate any clusters.
Data retention after termination of contract
After deleting the service or terminating the contract, OVHcloud frees the cluster resources. It is therefore imperative to export all necessary data and configurations before deletion, as no post-removal restore is possible.