Which products are available to use with Startup Program credits?

Objective

As part of OVHcloud's Startup Program, the credits provided help startups build, a flexible and scalable server infrastructure. However, not all solutions are eligible for use with Startup Program credits.

This guide explains which solutions are eligible, how to consult the eligible solutions table, and important exceptions to be aware of.

Key Points

Eligible solutions: Startup Program credits are primarily intended for server infrastructure solutions, such as Public Cloud and Private Cloud.
Eligible GPU solutions: Some Public Cloud solutions using GPUs are eligible, including AI & Machine Learning solutions as well as GPU v100/v100s and RTX 5000 instances.
Non-eligible solutions: Web and Telecom solutions, along with certain specific infrastructure solutions, are not covered by the credits.
Non-eligible GPU solutions: Some Public Cloud instances using GPUs (A100, H100, H200, L4, L40S) are not covered by the credits.
Order error management: If non-eligible solutions are ordered by mistake, they must be stopped or transferred to another customer account not part of the Startup Program.

Instructions

Consult the list of eligible solutions

To find out which solution are eligible for your Startup Program credits, it is important to consult the eligible solutions table provided by OVHcloud. Credits are primarily intended for server infrastructure solutions such as:

Public Cloud: A Cloud ecosystem of standard solutions to accelerate your business.
Private Cloud: Leverage VMware virtualization on dedicated, managed infrastructures to save time and gain agility with OVHcloud's Managed VMware vSphere solutions.

Here is a summary of eligible solutions:

Hosted Private Cloud

Solutions	Eligibility
VMware: Managed vSphere, Hyperconverged Storage, Network Security Virtualization, Software-Defined Datacentre	✅
Nutanix: Package service, BYOL service	✅
Compliance & Certifications: Healthcare, SecNumCloud, HIPAA & HITECH, PCI-DSS	✅

Public Cloud

Solutions	Eligibility
Compute: Instances (only instances using RTX5000, V100 and V100s GPUs, excluding all other GPUs), Baremetal Cloud	✅
Storage & Backup: Block Storage, Object Storage, Cloud Archive, Cold Archive, Snapshot, Backup	✅
Network: Load Balancer, vRack (Free), Bandwidth, Floating IP, Gateway, Anti-DDoS	✅
Containers & Orchestration: Managed K8s Service, Managed Rancher Service, Managed K8s Load Balancer, Managed Private Registry, Workflow Management, Image Catalog	✅
Databases: MySQL, PostgreSQL, MongoDB, Valkey	✅
Data Analytics: Data Processing, Kafka,Caching, Managed OpenSearch, Kafka MirrorMaker, Kafka Connect, Grafana, Logs Data Platform	✅
AI & Machine Learning: AI Notebooks, AI Training, AI Deploy, AI Endpoints	✅
Quantum computing: Quantum Notebooks	✅
Data Platform: Data Catalog, Data Processing Engine, Lakehouse Manager, Analytics Manager, Application Services, Data Platform capacity compute option	✅

Bare Metal & VPS

Solutions	Eligibility
Managed Bare Metal ("Essentials" range powered by VMware)	✅
Dedicated Servers	❌
Storage: NAS-HA, Cloud Disk Array	✅
VPS	❌

Web Cloud

Solutions	Eligibility
Domains, Web Hosting, Emails, Collaborative Solutions	❌

Telecom

Solutions	Eligibility
Fiber, Broadband Access, Telephony, SMS, Fax, OverTheBox	❌

Support

Solutions	Eligibility
Standard	Free
Premium	✅
Business	✅ (For Scale level only)
Enterprise	❌

What to do if you order non-eligible solutions?

If non-eligible solutions are ordered, they will be debited via the payment method attached to your OVHcloud account.

Conclusion

OVHcloud Startup Program credits are designed to support startups by providing them with server infrastructure solutions that meet high availability and scalability needs. It's crucial to check the eligibility of the solutions you plan to use with your credits by consulting the eligible solutions table. If non-eligible solutions are ordered by mistake, follow the steps to correct the situation or transfer the instances to another account. Maximize your credits by focusing on flexible solutions that best suit your startup's growth.

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