Reversibility Policy for Managed Document Database Product

Objective

This document outlines the reversibility policy for the product line Managed Document Database covering OVHcloud offer MongoDB.

This policy aims to implement the general principles of reversibility and our compliance with the SWIPO IaaS Code of Conduct for cloud providers.

List of features

The functionalities of the product line Managed Document Database are divided into three categories:

Core features for which we guarantee migration capability.
OVHcloud implementations that require adaptation to a new environment for migration.
Specific features that cannot be guaranteed for migration as they are tied to the OVHcloud environment or involve custom developments.

1 - Core features

Function	Description	Available formats	Migration model	Available documentation
Document oriented database	Flexible JSON/BSON data storage for high scalability.	BSON, JSON, CSV	Incoming: Import via mongorestore/mongoimport. Outgoing: Export via mongodump/mongoexport.	MongoDB documentation
Open-source MongoDB compatibility	Standard version of MongoDB without modification, facilitating portability.	Standard MongoDB (CLI, API, tools)	Incoming: Direct integration. Outgoing: Full export without adaptation.	MongoDB
High availability	Replica sets ensuring redundancy and auto recovery.	N/A	Incoming: Configuration of replicas at import. Outgoing: Export and deployment on another cluster.	Replication
Automatic backups	Daily backups with possibility of restoration.	Snapshots MongoDB	Incoming: Restoration possible. Outgoing: Manual download/export required.	MongoDB Backups

2 - OVHcloud implementations

Function	Description	Available formats	Migration model	Available documentation
OVHcloud Dashboard	MongoDB cluster management and monitoring interface.	N/A	Incoming: Initial configuration via the interface. Outgoing: Administration interrupted after termination.	MongoDB
Integrated monitoring	Performance tracking via metrics in the interface.	N/A	Incoming: Alert configuration. Outgoing: To be reconfigured in another environment.	MongoDB
Network security (ACL)	IP filtering, TLS/SSL, and access restricted by vRack.	IP, TLS/SSL	Incoming: Definition of security rules. Outgoing: Export configuration.	MongoDB

3 - Specific features

Function	Description	Available formats	Migration model	Available documentation
Private network OVHcloud (vRack)	Connection with other OVHcloud services in private network.	N/A	Incoming: Config vRack. Outgoing: Non-transferable functionality.	vRack
Updates managed by OVHcloud	MongoDB versioning by OVHcloud.	N/A	Incoming: Check compatibility. Outgoing: Migration under client responsibility.	MongoDB
Anti-DDoS	Anti-DDoS is a set of tools and mechanisms designed to absorb denial-of-service attacks. It includes traffic analysis, "scrubbing" through a specialized network, and mitigation handled by the VAC technology developed by OVHcloud.	N/A	Incoming: The anti-DDoS system is a component of our infrastructure, enabled by default. No action required. Outgoing: Order and configure an anti-DDoS with the new provider.	OVHcloud DDoS Protection

List of architectures

Managed MongoDB relies on a distributed architecture with Replica Sets to ensure high availability.

Data is distributed across multiple nodes with regular backups, continuous monitoring and integrated security tools.

Partners services

The OVHcloud partners concerned are listed in the OVHcloud partners directory under the "cloud migration" keywords.

OVHcloud also has a dedicated service: OVHcloud Professional Services.

Cost and Fees

Features described in tables are free of charge unless otherwise stated, and are freely usable by the customer.

Billing is based on cluster size, storage capacity, and backups.

There is no exit fee, but the data must be exported before termination as it will be deleted.

Data retention after termination of the contract

WARNING

OVHcloud does not guarantee the use and availability of backups to restore customer data after termination of the service.

After termination, all data from the instance is permanently deleted including backups made by OVHcloud.

It is the responsibility of the customer to complete the export before the end of the service, with OVHcloud not retaining any copies.

Primary instances are deleted immediately, and backups are retained for a period ranging from 2 days to 1 month depending on the options specified in the contract.

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