---
title: "'Cancel OVHcloud Connect Direct'"
description: "'Find out how to cancel an OVHcloud Connect Direct service and decommission the physical connection'"
url: https://docs.ovhcloud.com/es/guides/network/ovhcloud-connect/cancel-direct
lang: es
lastUpdated: 2026-06-16
---
# Cancel OVHcloud Connect Direct

## Objective

This guide explains how to cancel an OVHcloud Connect Direct service and decommission the physical connection.

## Before you cancel

Consider the following before proceeding:

- **Traffic disruption** — Cancelling the service will permanently interrupt all traffic flowing through this connection. Ensure you have migrated workloads or set up alternative connectivity.
- **Minimum contract term** — Check whether your contract has a minimum commitment period. Early cancellation may incur fees.
- **Cross-connect removal** — The physical cross-connect in the data centre needs to be decommissioned separately.
- **Billing** — Understand the billing cycle. Cancellation typically takes effect at the end of the current billing period.

Log in to your OVHcloud Control Panel
 and go to `Network
` > `OVHcloud Connect
`.
## Steps to cancel

### 1. Remove dependent configurations

Before cancelling the OVHcloud Connect service:

1. **Remove the vRack association** — Dissociate the OVHcloud Connect service from your vRack in the OVHcloud Control Panel.
2. **Remove PoP/BGP configuration** — Delete the PoP configuration and BGP sessions associated with the service.
3. **Update your routing** — Ensure your network no longer relies on routes learned through this connection.

### 2. Request cancellation in the OVHcloud Control Panel

1. Go to the <ManagerLink to="/#/billing/autorenew/services">My offers and services</ManagerLink> page.
2. To the right of your **OVHcloud Connect Direct** service, click <code className="action">...</code>, then select <code className="action">Cancel my subscription</code>.
3. Confirm the cancellation. You may be asked to provide a reason.
4. You will receive a **confirmation email** with the effective cancellation date.

### 3. Decommission the cross-connect

After OVHcloud confirms the cancellation:

1. Contact your **data centre operator** and request the removal of the cross-connect.
2. Provide any required documentation (some facilities require an LOA for removal — see [Cross Connect LOA](/es/guides/network/ovhcloud-connect/cross-connect-loa.md)).
3. Confirm with the data centre that the physical cable has been removed.

:::tip
**Tip:** Keep a copy of all cancellation confirmations and LOAs for your records.
:::

### 4. Verify clean-up

- Confirm the service no longer appears as active in the OVHcloud Control Panel.
- Verify that billing has stopped (check your next invoice).
- Ensure your network routing has been updated to remove references to the cancelled connection.

## Cancellation via the API

You can also manage cancellation programmatically:

```python
import ovh

client = ovh.Client(endpoint='ovh-eu')

service_name = "your-occ-service-uuid"

# Terminate the service
client.post(f"/ovhCloudConnect/{service_name}/terminate")
```

:::info
Refer to the [OVHcloud API Console](https://eu.api.ovh.com/console/?section=%2FovhCloudConnect\&branch=v1) for available cancellation endpoints.
:::

## What's next?

- [Cancel OVHcloud Connect Provider](/es/guides/network/ovhcloud-connect/cancel-provider.md) (if you also have a provider connection)
- [Order a new connection](/es/guides/network/ovhcloud-connect/order-direct.md) if you need to replace the service

## Go further

For training or technical assistance implementing our solutions, contact your sales representative or visit our [Professional Services](https://www.ovhcloud.com/es-es/professional-services/) page to request a quote and have your project analyzed by our experts.

Join our [community of users](https://community.ovhcloud.com/).