---
title: "Managing an SMS SMPP account"
description: "Find out how to manage an SMPP account settings from the OVHcloud Control Panel"
url: https://docs.ovhcloud.com/en/guides/web-cloud/messaging/sms/smpp-control-panel
lang: en
lastUpdated: 2023-02-09
---
# Managing an SMS SMPP account

:::info
OVHcloud SMS offers are only available in the following countries: France, the United Kingdom, Ireland, Spain, Italy and Poland.
:::

## Objective

In the OVHcloud Control Panel, you can retrieve your SMPP credentials, change your password, manage access to the service, and transfer SMS credits.

**Find out how to manage an SMS SMPP account settings from the OVHcloud Control Panel.**

:::info
We recommend that you read the [technical specifications of the OVHcloud SMPP solution](/en/guides/web-cloud/messaging/sms/smpp-specification.md).

:::

## Requirements

- an [OVHcloud SMS SMPP account](https://www.ovhcloud.com/en-gb/sms/api-sms/)


***

### OVHcloud Control Panel Access

- **Direct link:** <ManagerLink to="/#/telecom/sms">SMS</ManagerLink>
- **Navigation path:** <code className="action">Telecom</code> > <code className="action">SMS</code> > Select your SMS account

***


## Instructions

Select your SMPP account. Its name is different from other OVHcloud SMS accounts. It starts with `smpp-` instead of `sms-` for standard SMS accounts.

![SMPP account](/images/web-cloud/messaging/sms/smpp-control-panel/smpp-account.png)
### Credentials

In the `General Information` box, you can find the login details required to use your service. Use the button to the right of each field to copy its contents.

![SMPP account](/images/web-cloud/messaging/sms/smpp-control-panel/smpp-account-ID.png)
If you have forgotten your SMPP password, use the `Generate a new password
` button. A new password will then be sent to the contact email address for your OVHcloud account, and it will be displayed to you.
Click `Send
` to confirm this action.
![SMPP account](/images/web-cloud/messaging/sms/smpp-control-panel/smpp-account-password.png)
### Access management

Click the `Options
` tab and then click `SMPP Settings
`.
![SMPP account](/images/web-cloud/messaging/sms/smpp-control-panel/smpp-acl0.png)
The authorised IP framework lists the IP addresses of your SMPP clients that are authorised to access the SMPP server.

Click the `Add IP
` button to add IP addresses to this list.
![SMPP account](/images/web-cloud/messaging/sms/smpp-control-panel/smpp-acl1.png)
### Manage senders and credits

See our guides on [sender management](/en/guides/web-cloud/messaging/sms/send-sms-control-panel.md#configure-sender-recipient) and [managing SMS credits and enabling automatic re-crediting](/en/guides/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms.md).

## Go further

See [our guide on managing SMS history](/en/guides/web-cloud/messaging/sms/sms-history.md).

[The technical specifications of the OVHcloud SMPP solution](/en/guides/web-cloud/messaging/sms/smpp-specification.md).

Join our [community of users](https://community.ovhcloud.com/).