---
title: "Managing SMS credits and enabling automatic re-crediting"
description: "Find out how to manage your SMS credits, set up automatic re-crediting and transfer credits between OVHcloud SMS accounts"
url: https://docs.ovhcloud.com/en/guides/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms
lang: en
lastUpdated: 2026-06-15
---
# Managing SMS credits and enabling automatic re-crediting

:::info
OVHcloud SMS offers are only available in the following countries: France, the United Kingdom, Ireland, Spain, Italy and Poland.
:::

## Objective

This guide explains what SMS credits are, how to set up automatic re-crediting, and how to transfer credits between your SMS accounts.

## Requirements

- an OVHcloud account
- access to the [OVHcloud API](https://eu.api.ovh.com/) (for credit transfers only)


***

### OVHcloud Control Panel Access

- **Direct link:** <ManagerLink to="/#/telecom/sms">SMS</ManagerLink>
- **Navigation path:** <code className="action">Telecom</code> > <code className="action">SMS</code> > Select your SMS account

***


![SMS Telecom Control Panel](/images/assets/screens/control-panel/product-selection/telecom/tpl-telecom-03-en-sms.png)
## Instructions

### SMS credits

1 SMS credit is the cost for sending 1 SMS message in the United Kingdom. The price is degressive depending on the number of SMS credits you buy at once.

You can view the list of SMS packs on the [SMS packs page](https://www.ovhcloud.com/en-gb/sms/).

**E.g. to purchase a pack of 100 SMS credits, each credit costs £0.06 ex. VAT.**

Sending 1 SMS message in the United Kingdom costs 1 credit. With this pack, you can send 100 SMS messages in the United Kingdom.

Sending 1 SMS message in India costs 0.4 credit. With this pack, you can send 250 SMS messages in India.

On the [SMS pricing page](https://www.ovhcloud.com/en-gb/sms/prices/), you can view the price in credits for sending SMS messages, depending on their destination.

:::info
An SMS message can only contain a limited number of characters, depending on its encoding. The details on encoding and valid characters are available in the following guide:

[Sending SMS messages via the OVHcloud Control Panel](/en/guides/web-cloud/messaging/sms/send-sms-control-panel.md#compose-sms)

:::

### Automatic re-credit

To ensure that you are never short of credit on your account, you can enable automatic re-crediting. Once a minimum threshold of remaining credit has been reached, a new number of credits is automatically added to your SMS account.

:::warning
You can only enable automatic re-crediting if the following conditions are met:

- a SEPA direct debit payment method is present and validated in your OVHcloud account.
- your SMS service must be at least 2 months old.

:::

Go to the `Options
` menu (1), then `Automatic re-credit
` (2).
![credit sms](/images/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms/smscredit01.png)
Then click `Edit
` in the "Manage options" section.
![credit sms](/images/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms/smscredit02.png)
Finally, fill in the required fields.

- Minimum threshold (1): When this threshold is reached, automatic re-crediting is triggered.
- Amount to top-up (2): Defines the number of credits to re-credit onto your SMS account. There are 7 possible choices: 100, 200, 250, 500, 1000, 5000 and 10000.
- Click <code className="action">Confirm</code> to apply the settings.

![credit sms](/images/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms/smscredit03.png)
### Transferring credits

:::info
SMS credits can only be transferred between SMS accounts within the same OVHcloud account. Credits cannot be transferred between two different OVHcloud accounts.

:::

Click `Transfer Credits
` from the `Home
` tab.
![sms credits transfer](/images/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms/credit-transfer01.png)
Then choose:

- The SMS account that will transfer the credits.
- The SMS account that will receive the credits.
- The number of credits to be transferred.

Click `Send
` to execute the transfer. This one is immediate.
![sms credits transfer](/images/web-cloud/messaging/sms/activer-la-recharge-automatique-du-credit-sms/credit-transfer02.png)
## Go further

Join our [community of users](https://community.ovhcloud.com/).
