---
title: "Zimbra - Configuring your email account on an email client"
description: "Choose the configuration method suited to your Zimbra Starter or Pro plan and your email client"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/mail-apps
lang: en
lastUpdated: 2026-05-04
---
# Zimbra - Configuring your email account on an email client
## Objective
With the Zimbra solution, OVHcloud offers an open-source collaborative messaging platform with all the features you need for professional use. This guide helps you choose the configuration method suited to your Zimbra plan and your email client.
**Find out which method to choose to configure your Zimbra email account on the email client of your choice.**
## Requirements
- A subscription to an email account on one of our [Zimbra solutions](https://www.ovhcloud.com/en-gb/emails/zimbra-emails/) (**Zimbra Starter** or **Zimbra Pro**).
- An email client installed on the device of your choice.
- The login credentials for the email address to configure.
***
### Access your OVHcloud Control Panel
- **Direct link:** Zimbra
- **To access your services:** Web Cloud > Zimbra Mail
***
## Instructions
### Identifying your Zimbra plan [](#)
The configuration method to use depends on your Zimbra plan. The two plans do not support the same protocols.
| Plan | Supported protocols | Synchronised features |
| ------------------ | ---------------------------------------- | --------------------------------- |
| **Zimbra Starter** | IMAP, POP, SMTP | Emails only |
| **Zimbra Pro** | IMAP, POP, SMTP, **ActiveSync**, **EWS** | Emails, calendar, contacts, tasks |
:::info
To identify your plan, log in to your OVHcloud Control Panel
and go to `Web Cloud
` then `Zimbra Mail
`. In the `Email accounts
` tab, the plan is indicated in the **Service plan**
column for each account.
:::
### Configuring a Zimbra Pro account [](#)
:::tip
To take full advantage of the collaborative features of Zimbra Pro (calendar, contact and task synchronisation), use the **ActiveSync** or **EWS** protocols via the dedicated guides below. IMAP/POP configuration is still possible, but it only synchronises emails.
:::
Click the tab corresponding to the type of device you are using:
**Windows PC**
- [Classic Outlook via ActiveSync](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-outlook-windows.md)
**Apple Mac computer**
- [Mail via EWS](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-mail-macos.md)
- [Outlook via EWS](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-outlook-macos.md)
**iPhone or iPad**
- [Mail via ActiveSync](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-mail-app-ios.md)
- [Outlook via ActiveSync](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-outlook-app-ios.md)
**Android smartphone or tablet**
- [Gmail via ActiveSync](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-gmail-app-android.md)
- [Outlook via ActiveSync](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/zimbra-outlook-app-android.md)
### Configuring a Zimbra Starter account (or a Zimbra Pro account in IMAP/POP) [](#)
For the **Zimbra Starter** plan, or if you prefer an IMAP/POP configuration for your **Zimbra Pro** account, use the guides below.
:::info
The guides below are shared with the MX Plan offer because the IMAP/POP/SMTP settings are strictly identical for the two plans. This is why the links have an "MX Plan" mention in their title.
:::
Click the tab corresponding to the type of device you are using:
**Windows PC**
- [Outlook for Windows](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-outlook-2016.md)
- [Thunderbird for Windows](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-thunderbird-windows.md)
- [Mail for Windows](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-windows-10.md)
**Apple Mac computer**
- [Outlook for macOS](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-outlook-2016-mac.md)
- [Mail for macOS](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-mail-macos.md)
- [Thunderbird for macOS](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-thunderbird-mac.md)
**iPhone or iPad**
- [Mail for iPhone and iPad](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-ios.md)
**Android smartphone or tablet**
- [Gmail for Android](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-android.md)
**Web interface**
- [Gmail online interface](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-gmail.md)
### Using the Zimbra mobile app [](#)
Compatible with both the **Zimbra Starter** and **Zimbra Pro** plans, the Zimbra mobile app (Android and iOS) lets you access your account using the native Zimbra protocol.
- [Configuring the Zimbra mobile app](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/mail-app-zimbra-for-android-ios.md)
### Reference IMAP, POP and SMTP settings [](#)
If your email client requires manual configuration, use the following settings.
#### Incoming servers
To receive emails, we recommend the **IMAP** protocol. The **POP** protocol is still available. Click the tab corresponding to the protocol of your choice:
**IMAP (recommended)**
- **Username**: **full** email address
- **Password**: password for the email address
- **Port**: 993
- **Security type**: SSL/TLS
- **Server (incoming)**: `imap.mail.ovh.net` **or** `ssl0.ovh.net`
**POP**
- **Username**: **full** email address
- **Password**: password for the email address
- **Port**: 995
- **Security type**: SSL/TLS
- **Server (incoming)**: `pop.mail.ovh.net` **or** `ssl0.ovh.net`
#### Outgoing server
To send emails, use the following **SMTP** settings:
- **Username**: **full** email address
- **Password**: password for the email address
- **Port**: 465
- **Security type**: SSL/TLS
- **Server (outgoing)**: `smtp.mail.ovh.net` **or** `ssl0.ovh.net`
## Go further [](#)
[Getting started with Zimbra](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/getting-started-zimbra.md)
[Configuring the Zimbra mobile app](/en/guides/web-cloud/email-and-collaborative-solutions/zimbra/mail-app-zimbra-for-android-ios.md)
[Using Zimbra webmail](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/email-zimbra.md)
[FAQ on the OVHcloud Zimbra solution](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/faq-zimbra.md)
For specialised services (SEO, development, etc.), contact the [OVHcloud partners](https://partner.ovhcloud.com/en-gb/directory/).
If you would like assistance with using and configuring your OVHcloud solutions, we recommend our range of [support solutions](https://www.ovhcloud.com/en-gb/support-levels/).
Join our [community of users](https://community.ovhcloud.com/community/en).