---
title: "MX Plan - Configuring your email account in Outlook for iOS"
description: "Find out how to configure your MX Plan email address on the Outlook mobile app for iOS"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios
lang: en
lastUpdated: 2025-02-10
---
# MX Plan - Configuring your email account in Outlook for iOS

## Objective

MX Plan accounts can be configured on various compatible email clients. This allows you to use your email address from the device of your choice. The Microsoft Outlook app on iOS is available for free from the Apple App Store.

**Find out how to configure your MX Plan email address on the Outlook mobile app for iOS.**

:::warning
OVHcloud provides services for which you are responsible with regard to their configuration and management. It is therefore your responsibility to ensure that they function correctly.

This guide is designed to help you with common tasks. Nevertheless, we recommend contacting a [specialized partner](https://partner.ovhcloud.com/en-gb/directory/) or the software publisher if you encounter any difficulties. OVHcloud cannot provide you with technical support in this regard. You can find more information in the [Go further](#go-further) section of this guide.
:::

## Requirements

- You have an MX Plan email account (included in the MX Plan solution or in an [OVHcloud web hosting plan](https://www.ovhcloud.com/en-gb/web-hosting/)).
- You have the Outlook application installed on your [iOS device](https://apps.apple.com/app/microsoft-outlook/id951937596).
- You have the login details for the email account you would like to configure.

## Instructions

[](#)
### Add the account

- **When you start the application for the first time**: A configuration wizard will appear. Tap <code className="action">Add account</code>.

![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-add01.png)
- **If an account has already been set up**:
  1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
  2. Press the gear "⚙" in the lower left of your screen.
  3. Press <code className="action">Accounts</code> in the **Settings** menu.
  4. Press <code className="action">Add Account</code>.
  5. Press <code className="action">Email account</code>.

![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-add02.png)
Follow the installation steps by clicking on the tabs below:


**Step 1**

Enter your email address and press <code className="action">Add account</code>.
![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-add-step01.png)

**Step 2**

You have two options:
- If you have **IMAP** at the top of the page, go to step 3.
- If the account parameter window displays **Exchange** at the top, press the `?` button in the top right corner of the screen **(1)**, then choose <code className="action">Change account provider</code> **(2)**. Then select `IMAP`**(3)** and proceed to step 3.
![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-add-step02.png)

**Step 3**

In the next window, select <code className="action">Advanced settings</code> and enter the following information:
- **Email address**
- **Full name**: Enter your full email address.
- **Description**
- **IMAP Incoming Mail Server**:
- **IMAP Hostname**: type `imap.mail.ovh.net` or `ssl0.ovh.net`
- **IMAP Port**: 993
- **IMAP Username**: Your full email address
- **IMAP Password**: Your email account password
- **Port Security**: SSL
- **SMTP Incoming Mail Server**:
- **SMTP Hostname**: type `smtp.mail.ovh.net` or `ssl0.ovh.net`
- **SMTP Port**: 465
- **SMTP Username**: Your full email address
- **SMTP Password**: Your email account password
- **Port Security**: SSL
To finalize the configuration, press <code className="action">Login</code>.
![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-add-step03-imap-eu.png)

:::warning
If, after following the configuration steps above, you encounter a sending or receiving error, please refer to the topic “[Modify existing settings](#modify-settings)”.
:::

### Use the email account

Once you have configured your email account, you can start using it! You can now send and receive messages.

OVHcloud also offers a web application you can use to access your email account from your browser. You can log in with your email credentials here: [Webmail](https://www.ovhcloud.com/en-gb/mail/). If you have any questions on how to use the webmail associated with your solution, please refer to our guides:

- [View your account via the OWA interface](/en/guides/web-cloud/email-and-collaborative-solutions/using-the-outlook-web-app-webmail/email-owa.md)
- [Use your email account from the Roundcube webmail](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/email-roundcube.md)
- [Use Zimbra webmail](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/email-zimbra.md)

### Modify existing settings [](#)
1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Press <code className="action">Accounts</code> in the **Settings** menu.
4. Select the account.
5. Press <code className="action">Modify login information</code>.

![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-modify-account-01.png)
Find the settings in **Step 3** of the [Add account](#add-account) section.

### Delete an email account [](#)
1. Tap the circle containing the initials of the email account you are viewing, or the home icon "⌂" at the top left of your screen.
2. Press the gear "⚙" in the lower left of your screen.
3. Then press <code className="action">Accounts</code> in the **Settings** menu.
4. Select the account.
5. Press <code className="action">Delete Account</code>.

![outlook ios](/images/web-cloud/email-and-collaborative-solutions/mx-plan/email-outlook-app-ios/outlook-app-ios-modify-delete-01.png)
### POP, IMAP and SMTP settings [](#)
#### IMAP and POP Receive Settings

When you choose your account type, we recommend using **IMAP** to receive emails. However, you can select **POP** as well.

Follow the installation steps by clicking on the tabs below:


**IMAP configuration**

- **Server (incoming)**: imap.mail.ovh.net **or** ssl0.ovh.net
- **Username**: Enter the **full** email address
- **Password**: Enter the password for the email account
- **Port**: 993
- **Security type**: SSL/TLS


**POP configuration**

- **Server (incoming)**: pop.mail.ovh.net **or** ssl0.ovh.net
- **Username**: Enter the **full** email address
- **Password**: Enter the password for the email account
- **Port**: 995
- **Security type**: SSL/TLS


#### SMTP Send Settings

For sending emails, if you have to enter the **SMTP** settings manually in your account preferences, enter the following values:

**SMTP configuration**

- **Server (outgoing)**: smtp.mail.ovh.net **or** ssl0.ovh.net
- **Username**: Enter the **full** email address
- **Password**: Enter the password for the email account
- **Port**: 465
- **Security type**: SSL/TLS


:::info
**Change your configuration**

If your email account is configured in **IMAP** and you want to change this configuration to **POP**, you will need to delete the account, then recreate it in **POP**. Refer to the section [Modify existing settings](#modify-settings) of this guide.
:::

[](#)
## Go further

For specialized services (SEO, development, etc.), contact [OVHcloud partners](https://partner.ovhcloud.com/en-gb/directory/).

If you would like assistance using and configuring your OVHcloud solutions, please refer to our [support offers](https://www.ovhcloud.com/en-gb/support-levels/).

Join our [community of users](https://community.ovhcloud.com/community/en).
