---
title: "Exchange - Configure your email account on Thunderbird for macOS"
description: "Discover how to configure your Exchange email address on Thunderbird for macOS"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac
lang: en
lastUpdated: 2026-03-24
---
# Exchange - Configure your email account on Thunderbird for macOS

## Objective

Exchange accounts can be configured on various compatible email clients. This allows you to use your email address from your preferred device. Thunderbird is a free and open-source email client.

**This guide explains how to configure your Exchange email address on Thunderbird for macOS.**

## Requirements

- A [Hosted Exchange](https://www.ovhcloud.com/en-gb/emails/hosted-exchange/) or [Private Exchange](https://www.ovhcloud.com/en-gb/emails/private-exchange/) email account
- The Thunderbird software installed on your Windows device
- The credentials for the email account you want to configure

***
### OVHcloud Control Panel Access
- **Direct link:** <ManagerLink to="/#/web/exchange">Exchange</ManagerLink>
- **Navigation path:** <code className="action">Web Cloud</code> > <code className="action">Exchange</code> > Select your platform
***


Information regarding the administration and configuration of OVHcloud services

This guide will show you how to use OVHcloud solutions with external tools, and the changes you need to make in specific contexts. You may need to adapt the instructions according to your situation.
If you experience any difficulties carrying out these operations, we recommend that you contact a specialist service provider or discuss the issue with our [community](https://community.ovhcloud.com/community/en). OVHcloud cannot provide you with technical support in this regard. You can find more information in the [Go further](#go-further) section of this guide.

## Instructions

:::info

In our example, we use the server reference: ex?.mail.ovh.net. The "?" must be replaced with the number corresponding to your Exchange service's server.
Click <ManagerLink to="/#/web/exchange">this link</ManagerLink> to access the <code className="action">Exchange</code> section. The server name is displayed in the **Connection** section of the <code className="action">General information</code> tab.


:::

### Add the account

- **On the first launch of the application**: a configuration wizard appears and prompts you to enter your email address.

- **If an account is already configured on the application**:

  1. Click on the <code className="action">☰</code> menu in the top horizontal bar.
  2. Click on <code className="action">New Account</code>.
  3. Click on <code className="action">Email Address</code>.

![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-mac-01.png)
Follow the configuration steps by clicking successively on the **5** tabs below:


**Step 1**

In the window that appears, enter the following two pieces of information:
- Your full name (display name).
- The email address to configure.
Click on <code className="action">Continue</code> to complete the settings.
![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-exchange-02.png)

**Step 2**

When Thunderbird detects an OVHcloud domain name, an automatic configuration related to the MX Plan offer is proposed. Click on <code className="action">MODIFY THE CONFIGURATION</code>.
![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-ssl0-03.png)

**Step 3**

Incoming server settings:
- **Protocol**: IMAP
- **Hostname**: ex?.mail.ovh.net (replace the "?" with your server number)
- **Port**: 993
- **Connection security**: SSL/TLS
- **Authentication method**: Normal password
- **Username**: Your full email address
![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-exchange-04.png)

**Step 4**

Outgoing server settings:
- **Protocol**: SMTP
- **Hostname**: ex?.mail.ovh.net (replace the "?" with your server number)
- **Port**: 587
- **Connection security**: STARTTLS
- **Authentication method**: Normal password
- **Username**: Your full email address
1\. Click on <code className="action">Test</code> to verify the entered settings.
2\. Click on <code className="action">Continue</code> to validate these settings.
![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-exchange-05.png)

**Step 5**

Enter the password associated with the email account, then click on <code className="action">Continue</code> to finalize the configuration.
![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-password-06.png)

:::info
**POP configuration**

If you want a POP configuration for your email address, replace the settings in **Step 3** with the following:

Incoming server settings:
- **Protocol**: POP3
- **Hostname**: ex?.mail.ovh.net (replace the "?" with your server number)
- **Port**: 995
- **Connection security**: SSL/TLS
- **Authentication method**: Normal password
- **Username**: Your full email address


:::

### Use the email address

Once your email address is configured, you can start using it! You can now send and receive emails.

OVHcloud also offers a web application to access your email account from a browser. To access the OVHcloud Webmail, click on [this link](https://www.ovhcloud.com/en-gb/mail/). You can log in using your email account credentials.

### Retrieve a backup of your email account

If you need to perform an operation that could result in the loss of your email account data, we recommend making a backup of the affected email account beforehand. To do this, refer to the "**Export**" section in the "**Thunderbird**" part of our guide "[Manually Migrate Your Email Address](/en/guides/web-cloud/email-and-collaborative-solutions/migrating/manual-email-migration.md)".

### Modify existing settings

If your email account is already configured and you need to access the account settings to modify them:

1. Click on the <code className="action">☰</code> menu in the top horizontal bar.
2. Click on <code className="action">Account Settings</code>.

![Thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-mac-07.png)
- To modify settings related to the **reception** of your emails, click on <code className="action">Server Settings</code> in the left column under your email address.

![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-exchange-mac-08.png)
- To modify settings related to the **sending** of your emails, click on <code className="action">Outgoing Server (SMTP)</code> at the bottom of the left column.
- Click on the relevant email address in the list, then click on <code className="action">Edit</code>.

![thunderbird](/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-thunderbird-mac/configuration-thunderbird-exchange-mac-09.png)
## Go further [](#)
:::info
For more information on configuring an email address from the Thunderbird email client, consult [Mozilla's help center](https://support.mozilla.org/products/thunderbird).

:::

[Getting started with Hosted Exchange](/en/guides/web-cloud/email-and-collaborative-solutions/microsoft-exchange/exchange-starting-hosted.md)

[Getting started with Private Exchange](/en/guides/web-cloud/email-and-collaborative-solutions/microsoft-exchange/exchange-starting-private.md)

For specialised services (SEO, development, etc.), contact [OVHcloud partners](https://partner.ovhcloud.com/en-gb/directory/).

If you would like assistance using and configuring your OVHcloud solutions, please refer to our [support offers](https://www.ovhcloud.com/en-gb/support-levels/).

Join our [community of users](https://community.ovhcloud.com/community/en).
