---
title: "Exchange - Configure your email account on Mail for iPhone and iPad"
description: "Find out how to configure an Exchange account on iPhone and iPad, via the Mail app"
url: https://docs.ovhcloud.com/en/guides/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-ios
lang: en
lastUpdated: 2025-04-28
---
# Exchange - Configure your email account on Mail for iPhone and iPad

## Objective

You can configure Exchange accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application.

**This guide explains how to configure your Exchange account on iPhone and iPad, via the Mail app.**

:::warning
OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

This guide is designed to assist you in common tasks as much as possible. If you encounter any difficulties performing these actions, please contact a [specialist service provider](https://partner.ovhcloud.com/en-gb/directory/) and/or discuss the issue with our [community of users](https://community.ovhcloud.com/community/en). OVHcloud cannot provide you with technical support in this regard.

:::

## Requirements

- an [OVHcloud Exchange account](https://www.ovhcloud.com/en-gb/emails/hosted-exchange/)
- the Mail app installed on your iOS device
- login credentials for the email account to be configured

***
### OVHcloud Control Panel Access
- **Direct link:** <ManagerLink to="/#/web/exchange">Exchange</ManagerLink>
- **Navigation path:** <code className="action">Web Cloud</code> > <code className="action">Exchange</code> > Select your platform
***

## Instructions

### Adding an account [](#)
:::info

In this guide, we use as the hostname: ex?.mail.ovh.net. You will need to replace the "?" with the actual number indicating the appropriate server for your Exchange service.
Click <ManagerLink to="/#/web/exchange">this link</ManagerLink> to access the <code className="action">Exchange</code> section. The server name is displayed in the **Connection** section of the <code className="action">General information</code> tab.


:::

On your device’s home screen, go to `Settings
` (cogwheel icon). There are several ways you can add an account, depending on your iOS version:
- **For iOS 7, 8, 9 and 10**: Go to <code className="action">Mail, Contacts, Calendar</code>, then <code className="action">Add account</code>. Choose <code className="action">Other</code>, then <code className="action">Add Mail Account</code>. Then proceed to step 5 of the table below.

- **For iOS 11, 12 and 13**: Go to <code className="action">Accounts and passwords</code>, then <code className="action">Add account</code>. Choose <code className="action">Other</code>, then <code className="action">Add Mail Account</code>. Then proceed to step 5 of the table below.

- **For iOS versions 14 and above**: Follow the instructions in the table below.

|                                                                                                                                                                                                                                                                                                     |                                                                                                                                                                                                   |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <video className="thumbnail" autoPlay loop muted playsInline aria-label="iPhone" src="/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-ios/configuration-mailex-ios-step01.mp4" />                                                                           | 1. In `Settings`, go to `Mail`. <br /><br /> 2. Tap `Accounts`.<br /><br /> 3. Tap `Add Account`.<br /><br /> 4. Choose `Microsoft Exchange`.                                                     |
| 5. Enter your email **address** and email account **description**, tap `Next`.<br /><br />6. Select `Configure Manually`.<br /><br />                                                                                                                                                               | <img className="thumbnail" alt="Exchange" src="/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-ios/configuration-mailex-ios-step02.png" loading="lazy" /> |
| <img className="thumbnail" alt="Exchange" src="/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-ios/configuration-mailex-ios-step03.png" loading="lazy" />                                                                                                   | 7. Enter: <br />- the server **ex?.mail.ovh.net** (replace the **?** by [your Exchange server number](#addaccount))<br />-your **full email address** as username <br />- your account password   |
| 8. Please ensure that you leave <code className="action">Mail</code> activated, so that the application can use this account. Other applications (e.g. _Calendars_ and _Notes_) can use some of Exchange’s collaborative features.<br /><br />9. Tap `Save` to finish adding your Exchange account. | <img className="thumbnail" alt="Exchange" src="/images/web-cloud/email-and-collaborative-solutions/microsoft-exchange/how-to-configure-ios/configuration-mailex-ios-step04.png" loading="lazy" /> |


To check that the account has been correctly configured, you can send a test email.

### Using your email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also offers a web application that includes [Exchange collaborative features](https://www.ovhcloud.com/en-gb/emails/), accessible via [Webmail](https://www.ovhcloud.com/en-gb/mail/). You can log in using your email credentials.

:::info
If you experience any difficulties receiving or sending emails, please read our [FAQ about OVHcloud email services](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/faq-emails.md).

:::

## Go further

:::info
For more information on configuring an email address from the Mail app on iOS, see [Apple Help Center](https://support.apple.com/en-gb/102619).

:::

[Configuring a Web Hosting email address on iPhone and iPad](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/how-to-configure-ios.md)

[Configuring an Email Pro solution on iPhone and iPad](/en/guides/web-cloud/email-and-collaborative-solutions/email-pro/how-to-configure-ios.md)

[Email FAQ](/en/guides/web-cloud/email-and-collaborative-solutions/mx-plan/faq-emails.md)

Join our [community of users](https://community.ovhcloud.com/community/en).