--- title: "Backup Licenses - Ordering and configuring your first licence" description: "Find out how to order your first Backup Licenses licence from the OVHcloud Control Panel and connect your Veeam Backup & Replication server to the OVHcloud Veeam Service Provider Console" url: https://docs.ovhcloud.com/en/guides/storage-and-backup/backup-licenses/first-configuration lang: en lastUpdated: 2026-08-12 --- # Backup Licenses - Ordering and configuring your first licence ## Objective The **Backup Licenses** product lets you rent Veeam licences from OVHcloud for your own **Veeam Backup & Replication** (VBR) server, whether it is hosted at OVHcloud or in your own infrastructure. The licence is applied automatically to your VBR once it is connected to the OVHcloud **Veeam Service Provider Console** (VSPC). **This guide explains how to order your first Backup Licenses licence and connect your VBR server to the OVHcloud VSPC.** ## Requirements - An OVHcloud account, and access to the OVHcloud Control Panel. - A **Veeam Backup & Replication** server, installed and operational, whose **public IP address** you know. - Access to the VBR console with an account that has **local Administrator** rights or the **Veeam Backup Administrator** role. :::info Read the "[Known restrictions](/en/guides/storage-and-backup/backup-licenses/restrictions.md)" guide before ordering: your VBR version and operating system determine which licence editions are available to you. ::: ## Instructions To set up your first licence: - Choose the licence edition that matches your needs. - Order the licence from the OVHcloud Control Panel, entering your VBR name and IP address. - Wait for the delivery email containing your connection details. - Open the required network flows on your firewall. - Connect your VBR server to the OVHcloud VSPC. - Check that the licence has been applied. ### Step 1: Choose your licence edition Backup Licenses offers 4 editions. Pricing is expressed **per server, VM, database or 500 GB block of storage** protected, and up-to-date prices are displayed when ordering in the Control Panel. | Edition | Compatibility | Recommended for | Included features | | ---------------------------------------- | --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------- | | **Veeam Enterprise Plus** | VBR V12 and V13, **Windows only** | Existing Windows environments that do not need the advanced Veeam Data Platform features. | Backup and restore · 500 GiB Vault fully managed by OVHcloud · Security baseline | | **Veeam Data Platform (VDP) Foundation** | VBR V13, **Windows or Linux** | Small businesses with a limited fleet (5 to 30 workloads) and simple backup/restore needs. | Backup and restore · 500 GiB Vault fully managed by OVHcloud · Security and permission control | | **Veeam Data Platform (VDP) Advanced** | VBR V13, **Windows or Linux** | Small and medium businesses with a large fleet (30 to 150 workloads) needing fine-grained monitoring and proactive alerting. | Everything in Foundation · Cyber security, observability and AI | | **Veeam Data Platform (VDP) Premium** | VBR V13, **Windows or Linux** | Mid-market and large enterprises, public sector and regulated environments with an extended fleet (150 to 2000+ workloads). | Everything in Advanced · DR orchestration and compliance | :::info For the full feature breakdown of each edition, see the [official Veeam Data Platform edition comparison](https://www.veeam.com/products/veeam-data-platform/enterprise-packaging-pricing-options.html?ad=packaging-feature_comparison#comparison). ::: :::warning If your VBR server runs on a **Veeam Software Appliance** (Linux), only the **VDP** editions are available. The Veeam Enterprise Plus edition is offered on Windows only. ::: ### Step 2: Order your licence From the OVHcloud Control Panel, go to the **Backup Licenses** product and start ordering a new licence. During the order, you need to: 1. Select the **licence type**: Veeam Enterprise Plus, VDP Foundation, VDP Advanced or VDP Premium. 2. Enter a **name for your VBR**. This name is only used to identify your server in our interfaces: it can differ from the machine's actual hostname. 3. Enter the **public IP address** of your VBR server. This address is used to allow traffic between our infrastructure and your server. Then confirm the order. ### Step 3: Receive the delivery email Once the order is complete, you will receive a **delivery email** containing everything you need to connect: | Item | Description | | --------------------- | ---------------------------------------------------------------------------------------------------------------------- | | **Cloud gateway URL** | The DNS address of the OVHcloud cloud gateway, in the form `vspc-adv-cgw…`. This is the address your VBR will contact. | | **Port** | The port used for the connection: `6180`. | | **Company Tenant** | The account used to connect your VBR to the VSPC. | | **Company Owner** | The account used to log in to the VSPC portal and monitor your backups. | :::warning Keep this email: it contains the credentials required for the following steps and for connecting any additional VBR server. ::: ### Step 4: Open the network flows Before connecting your VBR, make sure the server firewall — and your network firewall — allows the following two flows: - **Outbound**: from your VBR server to the OVHcloud cloud gateway provided in the delivery email (`vspc-adv-cgw…`), on **port 6180**. - **Inbound**: from our infrastructure's IP address to your VBR server, **without restriction**. In Europe, this address is `79.137.44.43`. :::warning If either flow is blocked, your VBR server cannot be connected, or will not appear correctly in the VSPC. See the "[Troubleshooting guide](/en/guides/storage-and-backup/backup-licenses/troubleshooting.md)" if you run into an issue. ::: ### Step 5: Connect your VBR server to the VSPC The steps below are carried out **from the Veeam Backup & Replication console**, not from the VSPC portal. #### 5.1 Open the Veeam Backup & Replication console Log in to the server where Veeam Backup & Replication is installed (or to a machine where the VBR console is deployed), then launch the console: - On a **Windows** installation: connect to `localhost`. - On a **Veeam Software Appliance**: enter the VBR server address and the credentials of an account with the Veeam Backup Administrator role. :::info If your VBR runs on a Veeam Software Appliance (Linux), remote data collection must be enabled in the **Veeam Host Management Console**. See the Veeam documentation "[Connecting Linux Veeam Backup & Replication Servers](https://helpcenter.veeam.com/docs/vac/provider_admin/vbr_connect_linux.html)" for more information. ::: #### 5.2 Start adding the service provider In the ribbon at the top of the console, click `Add Service Provider `. You can also go through the navigation pane: 1. Open the Backup Infrastructure view. 2. Locate the Service Providers node. 3. Right-click Service Providers, then click Add Service Provider. #### 5.3 Enter the service provider settings On the `Service Provider ` step of the wizard: 1. **DNS name or IP address**: enter the OVHcloud cloud gateway URL received in the delivery email (`vspc-adv-cgw…`). 2. **Port**: enter the port provided by OVHcloud, `6180`. 3. **Description**: optional, a description to identify this provider (for example "OVHcloud — Backup Licenses"). 4. Tick the Allow this Veeam Backup & Replication installation to be managed by the service provider checkbox. :::danger The `Allow this Veeam Backup & Replication installation to be managed by the service provider ` checkbox is **mandatory** . Without it, the management agent is not installed, your server does not appear in the VSPC, and the licence cannot be assigned to it. ::: Click `Next ` to move on to the next step. #### 5.4 Enter the credentials On the `Credentials ` step, enter the **Company Tenant** credentials received in the delivery email: - **User**: the Company Tenant login. - **Password**: the password associated with this account. #### 5.5 Complete the wizard Follow any remaining steps of the wizard (these vary depending on your VBR version), then click `Finish ` on the last step. The management agent is then deployed on your VBR server and the connection to the OVHcloud VSPC is established. ### Step 6: Check the licence on your VBR Once the connection is established, check that the licence provided by OVHcloud is correctly in place: 1. In the Veeam Backup & Replication console, open the main menu and click License. 2. In the License Information window, check the following: | Field | Expected value | | ----------------------------- | ---------------------------------------------------------- | | **Status** | `Valid` (not `Expired`, `Invalid` or `Not Installed`) | | **Type** | The licence type, for example `Rental` | | **Edition** | The edition you ordered, for example `Enterprise Plus` | | **Licensed to** | The organisation associated with the licence | | **Instances** (or **Points**) | The number of usable instances, consistent with your order | | **Expiration date** | The licence expiry date | If the status is `Valid` and the capacity matches your order, the licence has been applied correctly. ### Step 7: Check the connection from the VSPC You can also check the connection from the VSPC portal, using the **Company Owner** account received in the delivery email: 1. Log in to the VSPC portal. 2. Go to the Discovery section, Backup Servers tab. 3. Check that your VBR server appears with a consistent status (`Healthy` or `Connected`). ## Important points - **Do not connect the same VBR server twice** to the VSPC with different credentials: this would skew the data displayed. - If **MFA** (multi-factor authentication) is enabled on the VBR server, it may appear as `Inaccessible` in the VSPC. See [Veeam KB 4431](https://www.veeam.com/kb4431) for the resolution procedure. - If your VBR is the primary node of a **high availability cluster**, the VSPC registers it as a cluster node: the secondary node must then be connected separately. ## Go further - [Backup Licenses - How Vaults work](/en/guides/storage-and-backup/backup-licenses/vault.md) - [Backup Licenses - Known restrictions](/en/guides/storage-and-backup/backup-licenses/restrictions.md) - [Backup Licenses - Troubleshooting guide](/en/guides/storage-and-backup/backup-licenses/troubleshooting.md) - [Backup Licenses - Migrating from Veeam Enterprise to Backup Licenses](/en/guides/storage-and-backup/backup-licenses/migration-veeam-enterprise.md) Join our [community of users](https://community.ovhcloud.com/).